A La Turka - Speisekarte

15 St Dunstans St, CT2 8AF, Canterbury, United Kingdom

🛍 Kebab, Pizza, Cafés, Mexican

4.4 💬 5154 Bewertungen
A La Turka

Telefon: +441227639102

Adresse: 15 St Dunstans St, CT2 8AF, Canterbury, United Kingdom

Stadt: Canterbury

Menü Gerichte: 35

Bewertungen: 5154

Webseite: https://ala-turka.co.uk/canterbury-westgate

"I 've been going to A La Turk Westgate for a few years now and have always loved it there, but I was incredibly disappointed today with the service. The waitress, Tara, spoke to me and my friends in the foulest manner. She was so horrible to us. I 've never been spoken to like that in my life. My friend wanted to order the lamb shank, to which Tara basically shouted, IF YOU CANT FIND IT, THEN ITS NOT ON THE MENU, IS IT?? I was genuinely shocked that she spoke to my friend like this. Normally, if customers are trying to find an item on the menu but don’t remember the exact name of the dish, one would assume the waitress would help and guide the customer. But no – instead, Tara was getting frustrated that we were taking our time to order. In the end, we realised the lamb shank is called Kleftico on the menu, which honestly I think the average person would call a lamb shank. (I’ll post a photo and you be the judge). Like sorry we didn’t know the exact terminology English isn’t our first language, but we shouldn’t be spoken to like that regardless. On numerous occasions, Tara spoke to us like we were a burden. We felt like we were a bother and became scared to even ask for anything because of how aggressively she spoke to us. Maybe she was having a bad day, but at your job you have a duty to be professional with your customers. I actually lost my appetite entirely because of how we were spoken to. It ruined my evening completely. I didn’t end up eating my meal, that’s how much her behaviour impacted all of our night. It was so painful to watch the waitress Tara speak to my friend like this – there was absolutely no reason to belittle someone like this. I’m not even exaggerating at all. I asked Tara if we had offended her or done something wrong, as I was trying to understand why she was treating us so badly. She responded, No, you didn’t offend me, I’m just very hot, it’s been a hot day. Tara didn’t apologise at all. Tara then came back, and we thought maybe she would come to apologise. But no – she just explained that her role is essentially to ask if we want anything extra, food or drink, and that is the process, and whatever is on the menu is on the menu. I saw her treating the new waitress so badly, it’s only an observation but I’m genuinely concerned she may be bullying her. The new waitress was so sweet to us and was the only reason we didn’t walk out. The new waitress was kind, smiley, and professional she has fabulous customer service. It was honestly the worst experience I have ever had in a restaurant. I have to be honest, though, the food is still amazing; the quality of the food is great. The kitchen is definitely doing something right, but I’ll have to boycott this place as they clearly do not value customer service as highly as their food."

Ganze Speisekarte - 35 Optionen

Alle Preise sind Schätzungen auf Menü.

Vorspeisen

Mezes (Starters)

Vorspeisen - Anatolische Art

Extras

Salate

Gemischte Spezialitäten

Überbackene Gerichte

Meeresfrüchte

Fleisch

Kleine Teller

Nachspeise

Meze

Gegrillte Spezialitäten

Dishes With Sauce

Hauptgericht

Kebabs

Hähnchen

Vegetarische Gerichte

Pizza

Hauptgerichte

Hot Mezes

Wraps

Peter Peter

Loved the Balaklava. It was very nice. In fact all.food was amazing. Would come back. Awesome service. Highly recomended

Adresse

Karte anzeigen

Bewertungen

Kimmy
Kimmy

Great venue food and service. Particularly thanks to Dorota for her excellent service, all done with a smile even though it was very busy.


L
L

We came as a large group, fantastic service. Mixed kebab was delicious and the paprika and chips were top notch. Fantastic service, will return


mohammad
mohammad

the food was nice but the service was really bad. the staff there the girl with the dark hair was very disrespectful and extremely rude. I asked airan and they gave me milk. Speisekarte ansehen


G
G

Fantastic food, the food portions were more than generous and tasted superb. Whilst it wasn’t particularly busy, the staff were friendly and courteous. Would definitely recommend and would happily eat there again .


Serene
Serene

Nice Turkish restaurant with options like Hoummous with lamb (yummy), grilled chicken wings, meat shish or kofte etc. Service was attentive and there was indoor and outdoor sitting. It was a quiet and enjoyable lunch.


Neil
Neil

Went to the restaurant for dinner with a large group. The choice of food was fantastic and I was not disappointed with the food which is good as often large groups get either over cooked or cold food. The staff were really attentive and the atmosphere was great initially the roof was open and when it started to get cold it was closed Speisekarte ansehen


Daniel
Daniel

Stayed at the Abode hotel and noticed that this restaurant was a 5 minute walk away. Wasn't disappointed. This is a true slice of turkey nestled in the heart of Canterbury. The staff were brilliant thank you to the 2 Indian ladies that served us and our conversation about cricket!!! The food was simply delicious thank you to the chef and his mate Kartallar kuralı!!!!!!!!!


Narishka
Narishka

Went out for dinner with friends tonight. The atmosphere at the restaurant was lovely, and the food was delicious and well presented. We had 2 waitresses serve us tonight, and one of them the newer staff was fantastic, enthusiastic and made sure we were well taken care of. She went above and beyond. The other waitress, who seemed to be more experienced, was unusually rude to our table. She gave off an exasperated attitude most times which was unprovoked and very strange. The way she spoke to us was bafflingly rude. She was especially rude to my friend who asked her for advice to identify a particular dish so she could order. She scolded my friend if its not on the menu, then it means we don...


N
N

I 've been going to A La Turk Westgate for a few years now and have always loved it there, but I was incredibly disappointed today with the service. The waitress, Tara, spoke to me and my friends in the foulest manner. She was so horrible to us. I 've never been spoken to like that in my life. My friend wanted to order the lamb shank, to which Tara basically shouted, IF YOU CANT FIND IT, THEN ITS NOT ON THE MENU, IS IT?? I was genuinely shocked that she spoke to my friend like this. Normally, if customers are trying to find an item on the menu but don’t remember the exact name of the dish, one would assume the waitress would help and guide the customer. But no – instead, Tara was getting fru... Speisekarte ansehen

Kategorien

  • Kebab Genießen Sie unsere köstlichen Kebabs, die fachmännisch gegrillt werden und voller Geschmack sind. Wählen Sie aus einer Vielzahl von Fleischsorten und lebendigen Gewürzen, serviert mit frischen Beilagen. Perfekt für eine sättigende und geschmackvolle Mahlzeit.
  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal. Speisekarte ansehen
  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Mexican Authentische mexikanische Aromen erwarten Sie mit heißen Fajitas, herzhaften Tacos, pikanten Enchiladas und frischem Guacamole, alles zubereitet mit reichen, traditionellen Gewürzen und serviert mit lebhaften Beilagen. Genießen Sie eine Fiesta auf Ihrem Teller!

Ausstattung

  • Wifi
  • Takeout
  • Speisekarte
  • Seating
  • Menü
  • Breakfast

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"After never visiting Canterbury before we where looking for somewhere to have a late lunch, we came across this place which looked ok, upon entering the back room we were offered to take a seat in the front area and someone will be with us. We asked what food there was and we where sarcastically shown the food on the blackboard, after choosing what we wanted the polite man went off and put the order in. We did feel that because the man had asked a couple of questions to another member of staff that he was spoke down too a bit. Anyway after placing the order and what we wanted the food came out it wasn’t correct but because it seemed like we were going to interrupt the people in the back room we just took what we had. It was nice food though. When we went to pay we hadn’t noticed that there wasn’t a price list so when we asked for the bill we were told that it was donation, what we thought was enough, it wasn’t posted anywhere and it took us by surprise as we where standing at the till, I was going to pay in cash but was told they don’t take cash so I had to give my donation in card by telling the person how much we where donating. After plucking a figure out of air as we wasn’t prepared we paid and left. Upon leaving we felt that the person we paid thought we hadn’t paid enough and wasn’t happy with the amount but after working out what we would have paid properly we worked out that we had paid more than what it might have been if there was a proper price on everything. Overall it has a great ethos and it’s great for giving people the experience that they need to be in a working environment but they need to show the price or tell customers first that it’s donations and card only."