Telefon: +441257266398
Adresse: Wigan Road, Euxton, PR7 6JH, Chorley, United Kingdom
Stadt: Chorley
Menü Gerichte: 35
Bewertungen: 2813
"Arrived on Mothers Day for lunch, the place was fairly quiet. We sat down and ordered a mains each. The rest of our party arrived 15 minutes later and ordered 4 starters as they were eating light. After waiting for 45 minutes we questioned the staff as to when our meals would be coming. Ten minutes later the 4 starters arrived for the table despite being ordered 15 minutes later than our meal. We questioned again and we’re offered some free drinks which we didn’t need, so refused. We were told that they were plating ours. Ours finally arrived 20 minutes later, 70 minutes after ordering. They were placed down and the manager I believe, simply walked off. I thought she might clear the other 4 empty plates, considering they’d all left to go to the football but no we were expected to eat our meal staring at those. Interestingly no one came back to check on the quality of the food for any of the meals. If they had we would of let them know the gravy for the roast dinner was stone cold, the mash potato was like a firm dough ball the vegetables bland and the cauliflower cheese was the worst I’d ever seen. It resembled a puddle of sick on the side of the plate, I paid extra for the privilege. An orange mess of melted cheddar cheese with a couple of pieces of cauliflower. All in all a disgraceful experience. Our first and last visit to this dire eatery. Train your staff on how to provide a decent standard of service, better communication with the kitchen and ask your customer what they would like you to do in the event of the above. Nothing short of a refund would of been acceptable. As we were now late to leave for an event I didn’t have the time to force the issue having already paid."
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