Telefon: +441312209980
Adresse: 77b George Street, EH2 3EE, Edinburgh, City of, United Kingdom
Stadt: Edinburgh, City of
Gerichte: 15
Bewertungen: 34116
Webseite: http://www.cafeandaluz.com/
"My wife and I ate at andaluz during the festival and both got diarrhoea and vomiting that night. I asked for a refund for just the food and got a masterclass in bad service. First i got passed off to the parent company DRG (andaluz had nothing to say); then I was told I had to resubmit my email request into an online form (they couldn 't do that); then I was told I would have to wait for an 'investigation ' before they would respond and then 2 weeks later!!! I get the inevitable fob off (nailed on from the start). They say that according to their investigation, they have followed their internal processes and therefore the diarrhoea and vomiting was nothing to do with them so tough luck Eat at your own risk Behind the facade, andaluz and the rest of DRG 's enterprise is just a money grabbing machine that cares as much about its customers and its product as a budget airline. Don 't waste your money on these clowns there are literally dozens of authentic restaurants within a 5 minute walk DRG is: andaluz, edinburgh; anchor line, glasgow; atlantic brasserie, glasgow; cadiz, edinburgh; citizen bar, glasgow; amarone, glasgow; andaluz, glasgow; barolo, glasgow; di maggio 's, glasgow"
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