Telefon: (+39)0187731330
Adresse: Piazza Saint Bon, 18, 19122, LA SPEZIA, Italy
Stadt: LA SPEZIA
Menü Gerichte: 5
Bewertungen: 34
"The food here is of excellent quality. Sadly it comes with bad service that ruins the experience. We were brought a dish we had most certainly not ordered (a person that dislikes seafood does not order a dish with lots of seafood in it). This may have been a mistake due to the language barrier as the staff did not speak Enlish fluently. But then you should not look at your customers as if it is their fault. They only brought the correct dish after being prompted 3 times that we asked for another dish. Then when we got the bill we found out that it is impossible to check on correctness. The bill just listed the text 1 item repeatedly, with different prices behind it. But based on the number of items I had the distinct notion we were billed 1 item too much: I.e. the seafood dish we had not ordered but was their mistake. Lastly after having paid with bankcard as a customer you always get a copy slip of the payment. Not here. Immediately noticing that I wasn 't offered that copy, I promptly asked for it, but I still wasn 't given one. All in all that experience ruined the pleasure of the good food."
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