Telefon: +441294553366,+441294553222
Adresse: 132 Main Street, KA13 6AA, North Ayrshire, United Kingdom
Stadt: North Ayrshire
Menü Gerichte: 10
Bewertungen: 1900
Webseite: http://www.chinapalacekilwinning.com
"I ordered from this restaurant last night and was disappointed to find that the food did not seem to be the same quality as usual. Despite giving them the benefit of the doubt, I decided to order from them again tonight. I ordered my usual honey and chilli shredded chicken with fried rice, but the food took over 90 minutes to be delivered and was incorrect. Instead of my usual dish, I received a black pepper sauce. I called the restaurant and they said they would send out the correct order, but it took nearly an hour for it to arrive. Unfortunately, the second order was still wrong - it had no sticky honey sauce or chillies, just a watery red sauce with carrots and onions. When I called the restaurant again to inquire about the change in quality and incorrect orders, the person on the phone became extremely rude, refused to address my complaint, and hung up on me. Despite attempting to call back multiple times, I received the same dismissive response. As regular customers up until this point, we will be taking our business elsewhere in the future."
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