Telefon: +33468712323
Adresse: Dame Carcas, Carcassonne, France, 11000
Stadt: Carcassonne
Gerichte: 6
Bewertungen: 586
Webseite: http://www.damecarcas.com
"We made a reservation to be sure to get a table. Unfortunately, after we sat down, we had to wait 35 minutes before someone took our order.When it was finally our turn to order, one of the dishes was not available. So my son ordered an alternative dish. However when he wanted to replace the dessert in his menu, he was told it wasn't possible. He would have to pay for the other dessert in addition!My drink order only arrived after we had finished our appetizers.Bottom line is that the staff was trying to cope with a clear lack of personnel problem. Unfortunately, no one seems to understand customer service. As for the food, it was right in line with the above. The entree was not very good, the bread was rock hard, the steak main course varied in size from one plate to the next (one was half the size of another plate). The cassoulet (a speciality in the area) is also better in Paris than in this restaurant. Go figure..."
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