Telefon: +441292591900
Adresse: Trabboch Road, East Ayrshire, United Kingdom, KA5 5JD
Stadt: East Ayrshire
Menü Gerichte: 6
Bewertungen: 215
"HUGE disappointment today! My family and I have eaten here many times in the past and after today I highly doubt we will return! Arrived at 1230 and did not get the first persons food (out of six of us including a child) until 135. The rest of the table including the 6 year olds cheese sandwich did not appear for another 10 minutes and only after asking where it was! Many people who had arrived after us were being served before us even people who had the same or similar meals. Our drinks that we had prefer with the meals were long since drank or gone cold! Really a shockingly bad experience. Now I am not saying that the place wasn’t busy yes it was though most definitely could have been busier as due to rain outside tables were not filled. The staff were indeed working hard they just didn’t seem to have good direction in sorting out orders. Also lots of dirty tables left being in leaned. When our food arrived the child’s yoghurt and crisps never appeared and the crisps that came out with the panini and baked potatoes were a bit soggy. Other than that lunch was nice. Everyone would have had cakes and more coffee but am afraid after waiting that time not one of us was in the mode! Really bad show Gemmells ! If you had said an hour for everyone’s food (rather than 20 minutes) we would have gone elsewhere and returned another day. Instead you have now lost 6 customers!"
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