The Castle - Speisekarte

Saint Peters Square, LL15 1BE, Denbighshire, United Kingdom

🛍 Cafés, Pizza, Sushi, Mexican

3 💬 936 Bewertungen
The Castle

Telefon: +441824709960

Adresse: Saint Peters Square, LL15 1BE, Denbighshire, United Kingdom

Stadt: Denbighshire

Menü Gerichte: 9

Bewertungen: 936

Webseite: http://www.laterooms.com/en/hotel-reservations/250907_the-castle-hotel-a-jd-wetherspoon-hotel-ruthin.aspx

"“Appalling” 16 May 2023 Hard to believe the fact that you expect hot food to be too much for them to handle! Read enclosed, in response to a complaint Date of visit: May 2023. I wrote a complaint about the manager who after I was asked if my food was ok (approx 30 min after finishing most of my food, I said yes but the side dish was too cold to eat. I was subjected to the manager telling me my expectations were too high?! I said, expecting hot food to be hot is too high an expectation?? Yes he replied. I wrote to the head office and the following is taken from their email: “the manager has banned you from this pub as you were abusive, this decision will not be overturned”. laughably, I was in the large hall when I spoke to him and I had family with me, I was not abusive, as others would have heard. I actually asked him to record the discussion to protect me and him. His attitude was unprofessional and uncalled for and I’d be interested to hear if the footage that actually recorded the conversation was submitted to the head office.. I would not recommend this place to anyone, there are better eateries with nicer staff nearby."

Ganze Speisekarte - 9 Optionen

Alle Preise sind Schätzungen auf Menü.

Fischgerichte

Mexikanisch-Amerikanisches Essen

Salate

Hauptgerichte

Pürees & Kartoffelbrei

Indisch

Nachspeise

Steaks

Ann Ann

It's hard to believe that they struggle to handle serving hot food! See the enclosed response to a complaint.

Adresse

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Bewertungen

Sheep1999
Sheep1999

Brilliant hotel Rooms excellent Easy checking in Evening meal great Breakfast great value Customer service excellent


DayTrip14052175297
DayTrip14052175297

Really disappointing meal out with family. The food was awful and pretty much thrown down on the table. We’ll give this place a miss next time we’re in Ruthin.


Trip26152227848
Trip26152227848

I had my niece wedding there the venue was nice good was not great the rooms need updated there was bottle left on the banister at breakfast they ran out of stuff I would not recommend it unless it changes Speisekarte ansehen


Charles
Charles

Not to be confused with the Ruthin Castle Hotel this is the Weatherspoon's Pub in the centre of Ruthin. We had a meal here one evening and it was good. Plenty of food but tasty and well cooked as well oh, and inexpensive.


Judys
Judys

After looking forward to a nice lunch at Ruthin Wetherspoon we opened the back entrance door and was nearly knocked back with the discusting smell of the area. I will not go in there again until it has a complete refit of carpet ect. It was sickening.


Bj0rnA
Bj0rnA

This spacious pub has a variety of areas to choose from, making it easy to find a spot that fits the mood. The prices are very reasonable, and drinks are even included with the meals. While the food could be a bit more thrilling, it is still quite satisfactory. Speisekarte ansehen


vivEngland
vivEngland

We did not stay at the hotel but wanted to share our dining experience at Wetherspoons. This was the third Wetherspoons we visited during our 16-night caravan tour, with one more to review. We noticed that they had removed chicken from the menu a few years ago, which was disappointing, but thankfully they brought it back. I finally tried it during our recent meal in Birkenhead and enjoyed it so much that I ordered it again - half a chicken marinated in lemon and herbs served with chips, coleslaw, and garlic dip. The portion size was even larger than what I had tried before, and it came with a Cherry Pepsi. My husband opted for the All Day Brunch, which came with a pint of Guinness, and the t...


Ceri
Ceri

We stayed in the hotel as we were attending a wedding in the village. Staff were less than helpful between the hotel and restaurant. The reception was unmanned at arrival and bar staff where less than interested in this .. eventually we got the room only to find half drank bottle of water which I took took down to staff to request a fresh bottle, I heard the young lady refer to me as “that woman wants a bottle” to which I did interrupt politely and say we have literally just walked in the room and found that there was a lot of huffing and puffing from the young lad behind the bar and I was handed a bottle with no apology or anything. Very rude attitude. The breakfast the following morning wa...


Ann
Ann

“Appalling” 16 May 2023 Hard to believe the fact that you expect hot food to be too much for them to handle! Read enclosed, in response to a complaint Date of visit: May 2023. I wrote a complaint about the manager who after I was asked if my food was ok (approx 30 min after finishing most of my food, I said yes but the side dish was too cold to eat. I was subjected to the manager telling me my expectations were too high?! I said, expecting hot food to be hot is too high an expectation?? Yes he replied. I wrote to the head office and the following is taken from their email: “the manager has banned you from this pub as you were abusive, this decision will not be overturned”. laughably, I was i... Speisekarte ansehen

Kategorien

  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal. Speisekarte ansehen
  • Sushi Erfreuen Sie sich an unserer exquisiten Sushi-Auswahl mit frischen Zutaten, fachmännisch zubereiteten Rollen und traditionellem Nigiri. Jeder Bissen bietet eine harmonische Mischung von Aromen und verspricht einen echten Geschmack Japans.
  • Mexican Authentische mexikanische Aromen erwarten Sie mit heißen Fajitas, herzhaften Tacos, pikanten Enchiladas und frischem Guacamole, alles zubereitet mit reichen, traditionellen Gewürzen und serviert mit lebhaften Beilagen. Genießen Sie eine Fiesta auf Ihrem Teller!

Ausstattung

  • Wifi
  • Seating
  • Speisekarte
  • Late Night
  • Menü
  • Reservations

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Bertie's At Ruthin Castle

Bertie's At Ruthin Castle

Castle Street, LL15 2NU, Denbighshire, United Kingdom

Speisekarte • Sushi • Cafés • Mexican • Asiatic


"Went for afternoon tea with my wife, using an 'experience ' voucher from a well known site, costing £35.99 absolute disaster! The description said 'sit down in the sophisticated dining room and tuck into a section of finger sandwiches, tantalising cakes, pastries, macarons and scones with clotted cream and jam. You won 't want this afternoon to end! ' Trust me, we could not get out of their quick enough and go and find somewhere to get something to eat. The sophisticated dining room was a large, cold room with only a couple of other diners, sticky wooden tables, with no table cloths, just a flimsy paper napkin and a knife and fork. We ordered a coffee and a tea, which came in the smallest teapot, I have ever seen. Later in the meal, when we asked for another drink, we were told that was extra and were charged another £5.70. The food was nothing like as described or pictured on the website. A sad looking selection of sandwiches four quarters each of thin sliced bread one containing a very small piece of processed ham, a second mashed up egg, third was some sort of fish, not sure if it was salmon or tuna; and finally some sort of green leaf with something wet on top it looked like the sandwich had been made days earlier and then sat upon! No pastries or macarons but the two scones with clotted cream and two little pots of jam were OK, however the remaining small cakes were dreadful, none of them were fresh there were two eclairs that were inedible, either the cream or chocolate was off and they were very dry; two little red velvet cakes, which again were dry and horrible; and finally two small pieces of carrot cake that were the least objectionable but again very dry. When we told the waitress the eclairs, she said she would tell the chef but no offer of an alternative. True, it was an unforgettable experience, but not in the way we had expected! We have had afternoon teas in top hotels, pubs, cafes and well known garden centres and nothing came close to being as bad as this meal. Needless to say we will never return and would strongly advise caution if anyone is thinking of going here."