Telefon: +31206220353
Adresse: Haarlemmerstraat 130, 1013 EX, Amsterdam, Netherlands
Stadt: Amsterdam
Menü Gerichte: 35
Bewertungen: 2743
Webseite: http://luccadue.nl/
"I really don't like to write negative reviews because I know that people working in most restaurants really do their best. I feel the need to express myself on what happened to us (I and a friend of mine) here. the restaurant has not fulfilled our expectations, sad. with over a thousand of 5 star reviews we were in the run of tonight, actually wondering if these ratings were placed by bots. the reason for this is as follows: we have booked a reservation at 20:00. When we arrived there, we were ignored for a few minutes (understood, it's busy), but the waiters didn't even give us a knot or a sign. they just went right in front of us. When I told them that I made a reservation, they told me that they were delayed and that we had to wait. that's good, it can happen. However, there is not really a good place to wait, because this is a very small restaurant, so we were actually standing on the way the waiter in tellers full of food. it is not a big beginning of the evening, but as I said, it can happen some paints and is not a big thing. then we sat next to a few. because this is a very small restaurant, they can practically hear what they say because they are sitting in the round right next to them. we placed our order and after waiting for a long time, I got my food. the couple at the table next to us also got a pizza. my friend had still not received anything when I finished my pasta (which was delicious, but not much), although the waiter said it would be there soon. then we asked for a little more minutes (20/30 min), where that was eating, and apparently the table next to us had not got everything. it turned out, they had forgotten it and would be back soon. then they brought the wrong order (the two tables mixed earlier, so that the table that got their pizza when I got my food got my friends pizza actually got.) in order, even that can happen. but when we asked about desserts, it also took a really long time and it was not even busy. I asked for a cake that was ready in advance, but also had to wait more than 20 minutes, and then it turned out that they had forgotten it too, and the water of conduct that we demanded was somehow forgotten, even though I heard they repeated my request and they wrote it down. it did not help that the waiters were different each time, so they were not assigned to specific tables. on this wise they do not really know that much and obviously do not communicate with each other. some of them do, and some do not talk ditch, so is also confusing. Besides, there was a waitress who talked to the customers **** next to us. definitiw no friendly mood. all in all this is really not a restaurant that I would come back or recommend, although the food and prices are good."
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