Oak Deli Lounge - Speisekarte

Milburn House, Newcastle upon Tyne, United Kingdom

🛍 Steak, Pasta, Delis, Lounge

3.6 💬 870 Bewertungen
Oak Deli Lounge

Telefon: +441912323200

Adresse: Milburn House, Newcastle upon Tyne, United Kingdom

Stadt: Newcastle upon Tyne

Menü Gerichte: 14

Bewertungen: 870

"Visited here last Saturday evening, it started out well with our drinks order and food order taken promptly by a very polite waitress. The starter arrived very quick, i went for the pork ribs which were tasty but the meal was not piping hot. After that we waited and waited for our main meal, it took over an hour and the service had went down greatly in our estimations. I ordered the oak burger which when it eventually arrived came with under cooked chips and the burger fell apart due to the bad quality burger bun. This meal was extremely over priced for what it was worth. No one came to check if the food was okay and I had to get the waiters attention to mention the under cooked chips. This was sorted quickly but it continuously proved very difficult to get the waiter and waitresses attention throughout the entire meal.There was no sign of the waitress who was looking after us in the first place and no one came over in her place...No one kept us informed or apologise about the long wait for our mains, or took more drinks orders. I noticed quite a few members of staff seemed more interested in concentrating on making more tables up, hanging around at the bar area and kitchen hot plate area. Throughout the lengthy time i spent here last Saturday evening I could also see looking around that most of the other customers there at the time were also sat waiting for something or other. After the main it took a while for our plates to be cleared away and no one came over to offer desserts or ask if everything was okay with the food. Eventually we got the waiters attention and had intended on getting desserts but decided to leave it and ask for the bill. I did mention to the waiter that we had waited a very very long time for our mains and weren't really very happy at all. He seemed to get very defensive, explaining that on Saturday everywhere you go is busy, all the customers came at once and that you can't get the staff to work weekend evening shifts. I felt this was a very poor excuse as the majority of restaurants in Newcastle seem to get staffing right on a weekend. He was correct though it definitely seemed that there was a lack of staff or a lack of attentive staff and he wasn't very kind in his response to me, he raised his voice sightly and definitely seemed slightly angry and almost made me feel silly for mentioning it.The waiting around for our meal, poor food quality and poor service really ruined our evening and we left the restaurant feeling deflated and in a negative mood.I understand it can be busy on a Saturday, but I have not experienced this poor service in a restaurant in Newcastle's city centre for a very long time and will never return to Oak again and will not be recommending it to anyone i know."

Ganze Speisekarte - 14 Optionen

Alle Preise sind Schätzungen auf Menü.

Nachspeise

Pasta

Sandwiches

Rindfleisch

Vorspeise

Reis

Vorspeisen

123dan123 123dan123

Loved this place, great service, great food!! Would definitely recommend!!! Cannot wait to go back!!!

Adresse

Karte anzeigen

Bewertungen

Hannah
Hannah

Randomly chose to come here after seeing the cocktail menu outside earlier in the day, we came here for pre dinner drinks before our meal elsewhere, lovely atmosphere and quick service. Passionfruit mojito was superb and the prices were very reasonable, definitely going to go back again for drinks soon. Recommend completely to anyone who likes a good cocktail!


Linnypinny3
Linnypinny3

Went to this restaurant last night. Food was ok. Husband had a pie which was advertised that it was from Rothbury. Would have been better if it had been from Greggs. Mushroom risotto was ok. 10% service charge was added to Bill which I don't like anyway, but thought it was a bit off when I had to ask for my change when paying the bill. Very unlikely to revisit.


micky66
micky66

Held a 21st birthday party for my daughter recently in the private room at the back,we had about 60 guests ,room would hold more but we wanted space for dancing. Room has a lovely ambiance when decorated and candlelit.Went for the canape catering option which went down really well and all too quickly! We felt really looked after by Michael and whole team and have had many compliments on the successs of the party.Great central location. Speisekarte ansehen


AnnaAzure
AnnaAzure

Myself and my boyfriend made a booking here for Valentine's Day and I am so, so glad we did! The interior was absolutely beautiful, they really pulled out all the stops with decorations and lovely little touches. Food was averagely priced, definitely not expensive. The staff were amazingly helpful and friendly, there was a slight mixup at one point to do with cocktails which they fixed immediately (definitely just the stress of Valentine's Day meals! and we both left very full, very happy and wanting to marry the penne carbonara. Very much would recommend this restaurant!


joyce
joyce

we had a really lovely night at our boy jacks 21st !! everyone enjoyed the ambience we all chose different meals ,and we enjoyed what we had ,the music was feel good factor 1950s to 1970s the décor trendy and the young man who looked after us was very kind ,we had to wait a while for food but it was all cooked to order the risottos home made burgers the fish dishes and steaks spot on ,it is quieter mid week ,so made it easier for the staff , our ages 12yrs to 78yrs 15 of us ,handy tip the multi car park an other side of road is free after 5pm Monday to sat .tues 24th march 2015


Margaret
Margaret

Arrived slightly early so was asked to have a drink at the bar until table was ready. Ordered a bottle of processco after paying £29.95 we had to ask for glasses. When our table was ready the waitress didn't make any attempt to help carry our drinks. We also discovered that there was an alternative processco for £20.00 which we were not offered. Starters came quickly. Main course also quite speedy except for the side dish of vegetables which arrived at least 5 minutes later after 2 requests to the waitress. My meal was delicious but my two daughter were quite disappointed with theirs. Sadly this poor service would certainly make me think twice before eating here again. Speisekarte ansehen


profjoypc
profjoypc

It would seem that the Oak Lounge has received mixed reviews but I can only speak from the experience of having had a perfectly decent meal there. The location of the place is ideal being in the Quayside area and within walking distance of all of the Quayside attractions as well as the city centre. It was perhaps unusually rather quiet when I visited and the service was perfectly friendly and helpful. I thought some of the dishes on the menu looked expensive for what they were but there was a very good choice including a good number of vegetarian possibilities. The penne arrabiata was extremely tasty with just the right amount of spice. I was driving so no alcohol allowed but the range of co...


Sylvia
Sylvia

This was our first visit and we were in a party of about 30 people. I had potato skins as a starter and to be honest they were JUST the skins, not like ones I have had elsewhere in the past. My husband and a friend had the black pudding starter which they both said was lovely but as my husband got 3 pieces of black pudding my friend got half a piece!!!. I did want to say something to the staff but my friend insisted not to bother. The main meal my husband and I had was a chicken burger with chips, as the menu did not have, in my mind a lot to offer. The burger was not a chicken burger as expected but a chicken sandwich in a bun and very lacking of salad garnish i.e. 1 slice of tomato and one...


MaryMo
MaryMo

Visited here last Saturday evening, it started out well with our drinks order and food order taken promptly by a very polite waitress. The starter arrived very quick, i went for the pork ribs which were tasty but the meal was not piping hot. After that we waited and waited for our main meal, it took over an hour and the service had went down greatly in our estimations. I ordered the oak burger which when it eventually arrived came with under cooked chips and the burger fell apart due to the bad quality burger bun. This meal was extremely over priced for what it was worth. No one came to check if the food was okay and I had to get the waiters attention to mention the under cooked chips. This... Speisekarte ansehen

Kategorien

  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Pasta Freuen Sie sich auf unsere Auswahl an klassischen und zeitgenössischen Pasta-Gerichten, die alle mit frischen, hochwertigen Zutaten und geschmackvollen Saucen zubereitet werden, die in jedem Bissen das Wesen der italienischen Küche einfangen. Speisekarte ansehen
  • Delis Frische, nach Bestellung zubereitete Sandwiches, Salate und Beilagen mit hochwertigen Zutaten. Genießen Sie klassische Favoriten und einzigartige Kreationen, perfekt für eine schnelle, zufriedenstellende Mahlzeit oder ein entspanntes Mittagessen mit Freunden.
  • Lounge Entspannen Sie sich in unserer Lounge, wo Sie fachmännisch zubereitete Cocktails, erlesene Weine und eine Auswahl an leichten Häppchen in einer gemütlichen, einladenden Atmosphäre genießen können, die perfekt für ungezwungene Treffen oder intime Abende ist.

Ähnliche Restaurants