Telefon: +441752494204
Adresse: Chittleburn Hill, PL8 2BH, South Hams, United Kingdom
Stadt: South Hams
Menü Gerichte: 5
Bewertungen: 454
Webseite: http://www.ottergardencentres.com/restaurants/plymouth-restaurant/
"As we entered Otter Garden Centre Plumouth it was clearly busy and we really hoped we could get a table in the restaurant as we were starving. I think it was the busiest we had ever seen it even with the recently extended seating area. The teams taking orders, pouring drinks and taking payment, were working at a pace, but smiling and clearly enjoying the business. Other cafes take note: The person at the till takes the food and drinks order, putting through the payment. The food order is transmitted to the kitchen and the drinks order passed the the colleage next to her. As the payment is made your tray of drinks is being poured and you are given a large table number. Available tables are clearly indicated by a large sign confirming all has been cleaned. In spite of the restaurant being extremely busy, tables were still available. You remove the table cleaned sign and replace it with your large table number. The hot food was brought to the table within 5 minutes. And in spite of the teams working at full pace, a member stopped at our table (as usual) to ask how our food was. It was excellent. We managed to catch Sue who we understand is the deputy manager for the restaurant. She explained that every team member is trained in every aspect of the job and teams are able to seamlessly change roles as required. It shows. If only other cafes and restaurants could get their act together in this way with happy teams and happy customers. As it is, Sue and her team at Otter Plymouth stand head and shoulders above all the competition and make every single visit an absolute pleasure. 5 stars. Well done!"
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