Telefon: +33186995715
Adresse: Via XII Gennaio, 1, 90139, PALERMO, Italy
Stadt: PALERMO
Gerichte: 12
Bewertungen: 642
Webseite: https://pizzoepizzo.it
"This is the worst restaurant experience I’ve had in Palermo. I made a reservation for lunch at 12:30 today. I have a written confirmation from The Fork. We arrived on time and we were told they were not serving until 1 PM. They asked us if we would like to see their wine bar next store. We were seated, but we were not told it’s a completely different menu. We agreed to have a charcuterie plate and some wine as the kitchen did not open till 1 PM. We ordered a bottle of Grillo. We were told the wine we wanted was not available. We told them we would like a Grillo; instead, they brought us a Chardonnay/inzolia blend. After we finished the charcuterie, we were told about the few warm dishes they had available. We were asked if we could order from the restaurant menu and we were told no, to go back next door if we wanted to eat there. We asked for our check and left. We were treated like tourists. The funny thing is that I actually live here in Palermo, quite close to the restaurant. Why did the restaurant accept a 1230 reservation if they could not honor it? Why didn’t they just ask us if we could wait until 1 PM? It’s not like we were served any faster in the wine bar. The service was not only atrocious, he was rude."
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