Telefon: +442891812841
Adresse: 4 Regent Street, Ards, United Kingdom
Stadt: Ards
Menü Gerichte: 19
Bewertungen: 7130
Webseite: http://www.romas.co.uk
"NO SAFE PROCEDURES IN PLACE FOR SEVERE ALLERGY SUFFERERS Start with the worst a mum of two (toddler and baby) attended in our party and informed serving staff that both have dairy allergy when ordering our food. The mum is a breastfeeding mum (on holiday) and has been avoiding dairy in the time spent with us so as not to pass diary onto her baby through her breast milk. The toddler cannot take dairy now that she is on solid food. Unfortunately for us, the vegan meal was served with carrots tossed/cooked in butter, (which in itself should not have occurred given this was ordered as part of a vegan meal), but which was only noticed at the end of the meal after the toddler started to break out in hives. Having been spoken to separately by waiting staff, chef and management, the only recompense was apologies and 20% off the food bill. The serving staff said a note had been made on the docket and the chef said he had been too busy to notice note this was a Tuesday evening at 5.30 and the restaurant was only about half full. Words are cheap and had the toddler suffered a severe reaction that may have required ambulance attendance, the 20% off the food bill would have done little to recompense our family. Thankfully the parents were quick to administer medication. We recommend that the restaurant respond to this review about how their procedures are to be changed to ensure someone else does not suffer more seriously than we did. Thankfully the parents had the correct medication and epi pen with them. The attitude and culture to responding to this incident was all wrong. By consequence, the kitchen is at worst negligent and disrespectful and at best, careless. I would not trust this kitchen with taking adequate respect over anyone's food allergies, intolerances or avoidances, particularly as the vegan meal was served with butter. Food 1* due to the above and while some of us enjoyed our food around the table, the vegan option was noted to have little taste from the vegetables. Service 3* waiting staff attentive and polite, but again didn't seem trained on how to handle our incident and were keen to pass the blame of communication to the kitchen. Atmosphere 3 nothing notable. We were escorted to a comfortable set of tables for our party size, but we left feeling angry and let down by the response and lack of consideration for our allergy sufferers."
Ganze Speisekarte - 19 Optionen
Alle Preise sind Schätzungen auf Menü.
Salate
Salat
Frische Salatblätter mit knackigem Gemüse, abgerundet mit einem leichten Dressing und knusprigen Croutons.
Caesar-Salat
Frischer Römersalat, Parmesan, Croutons und Caesar-Dressing mit einem Hauch von Zitrone.
Hähnchen
Chili-Hähnchen
Würziges Hähnchen in Chilisauce, perfekt abgeschmeckt mit aromatischen Gewürzen für ein pikantes Geschmackserlebnis.
Hauptgerichte
Lasagne
Schichtnudeln gefüllt mit herzhaftem Hackfleisch, cremigem Ricotta und Tomatensauce, überbacken mit goldener Käseschicht.
Lendenstück
Zartes Rindersteak, perfekt gegrillt, serviert mit einer pfeffrigen Sauce und Beilagen.
Sandwiches
Hühnerburger
Saftiges Hähnchenfilet im knusprigen Brötchen, garniert mit frischem Salat und cremiger Sauce.
Vorspeisen
Mexikanisch-Amerikanisches Essen
Empanadas
Empanadas: Gefüllter Teig mit würziger Fleischfüllung, knusprig gebacken, perfekt für einen schnellen Snack oder Vorspeisen.
Nachspeise
Käsekuchen
Cremiger Käsekuchen mit knuspriger Kruste und frischem Fruchtbelag.
Suppen
Vegetarisch
Indisch
Steaks
Ribeye-Steak
Saftiges Ribeye-Steak, perfekt gegrillt, mit einer rauchigen Kruste und einem butterweichen Kern.
Pasta
Spaghetti Carbonara
Spaghetti Carbonara: Klassisches italienisches Gericht mit Spaghetti, Eiern, Pecorino-Käse, Pancetta und Pfeffer.
Kevin
Food was beautiful and staff very friendly and helpful, first time there but will be back.
Adresse
Bewertungen
Laura
Really enjoyed my meal here. Staff were very friendly and helpful. Definitely be back soon and recommend.
christine
Great food, had the steak, and it was lovely. Had the pavaloia for dessert beautiful. Couldn't fault the service. Me u was great lots to choose from.
Mark
Christmas party with work. Food was excellent for a Christmas dinner. Some of the staff were lovely, others clearly not enjoying the season. But it was packed and everyone seemed to be having a great time. Speisekarte ansehen
Marie
Went for a meal with my partner and son. The food was exceptional the atmosphere was relaxing and the service was perfect best experience we have had eating out in a long time. Thank you Romas will definitely be back
Pamela
A big thank you to Romas staff and management who were outstanding when we hired the upstairs newly referbished restaurant on the 12 July 2023.The food for the return reception was second to none. We will definitely return in the near future. .
Deborah
I ordered Scampi, it was nice but could have been more crispy plus it was served with some strange tasting mayonnaise?? Scampi should always be served with tartar sauce, anything else is sacrilege. I ask for tartar sauce, what I was given was obviously out of a sachet and disgusting. I won't be back in a hurry, menu obviously has been changed and not for the better. Speisekarte ansehen
Jack
The very best service with every visit. The place has such a nice atmosphere and you’re able to enjoy your food with not too much going on around you. Anytime I have visited my food has been super tasty and actually served warm! I always go for the veggie/vegan curried cauliflower burger which never fails to hit! The staff are honestly all lovely, especially Taylor!! Not only good food, but they also do pretty good cocktails and gin and lemonades.
Allison
Normally my daughter and I go here to eat at least twice a month. We take my elderly father as this is his favourite. We have never in 20 years have had a bad meal until today. We ordered 2 well done steak sandwiches..so the time they came to us was great, however my daughter is 8 months pregnant and cannot eat raw to medium steak..so we sent it back. When it returned it appeared to have been just re seared..she cut into it ..RAW..totally disappointed..however it did not end there..1/2 of my steak wasn't cooked to order either. 3rd time she was able to eat. I have never been so disappointed in romas. However they made sure they charged me the full price of 2 inadequate meals.. won't be back...
John
NO SAFE PROCEDURES IN PLACE FOR SEVERE ALLERGY SUFFERERS Start with the worst a mum of two (toddler and baby) attended in our party and informed serving staff that both have dairy allergy when ordering our food. The mum is a breastfeeding mum (on holiday) and has been avoiding dairy in the time spent with us so as not to pass diary onto her baby through her breast milk. The toddler cannot take dairy now that she is on solid food. Unfortunately for us, the vegan meal was served with carrots tossed/cooked in butter, (which in itself should not have occurred given this was ordered as part of a vegan meal), but which was only noticed at the end of the meal after the toddler started to break out... Speisekarte ansehen
Kategorien
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Pub Genießen Sie eine lebendige Atmosphäre mit unseren klassischen Pub-Favoriten. Von herzhaften Burgern und Fish 'n' Chips bis zu würzigen Pasteten und Craft-Bieren verspricht unser Menü ein gemütliches Erlebnis, ideal zum Entspannen mit Freunden.
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Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern. Speisekarte ansehen
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Irish Authentische irische Küche bietet herzhafte Gerichte voller Tradition. Genießen Sie unsere Auswahl an Klassikern wie Corned Beef, Eintöpfe und Sodabrot, die alle mit den beruhigenden Aromen Irlands angereichert sind.
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British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
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Cash Only
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