Telefon: +441912092571
Adresse: 182 Heaton Rd, NE6 5HP, Newcastle upon Tyne, United Kingdom
Stadt: Newcastle upon Tyne
Menü Gerichte: 11
Bewertungen: 17
Webseite: http://www.skyapple.co.uk
"A terrible experience! My wife and daughter, who were regular customers until now, visited the restaurant yesterday. My daughter ordered her usual bruschetta with tomato, mozzarella, and pesto, which she has had several times before. However, she has a severe nut allergy. After a few bites, her throat started swelling and she felt very ill. Upon asking, the staff mentioned that the chef had used a mixture of walnuts, almonds, and hazelnuts instead of pine nuts for the pesto. Unfortunately, my daughter is only allergic to pine nuts, not others. The lady present was extremely unhelpful and rude when informed about the issue. She insisted it was my wife's fault for not inquiring about the nut content, even though my daughter had eaten the same dish before without any problems. Despite my daughter being upset and in tears, the lady refused to remove the bruschetta from the bill. Thankfully, my daughter stopped eating the dish immediately when she recognized the issue. We will not be returning to this restaurant. Be cautious if you have any allergies when dining here."
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