The Black Swan Ockham

Food took ages staff seemed disinterested. Won’t be rushing back. Shame as great location and potential

Wonderful service, friendly staff, and very knowledgeable about the food and wine. We loved our experience and will definitely be back!

Excellent food and service. Great Hospitality. Great value for money with the 50 percent off of all main courses. Will definitely visit again. Speisekarte ansehen

A pleasant lunch, which was very good value because the mains were half price, part of the January deal for signing up to their newsletter. Usual prices are rather high. The food was good quality.

We had been to this pub a few times for Sunday lunch and had good food and service each time. Last night (Saturday) the service was extremely slow and the food was very sub standard. A medium steak sitting in blood and unable to be cut easily, a burger which was extremely dense and heavy.

Busy night, not enough staff. Kept waiting at the bar without being asked if we had a reservation Ran out of sweet potato fries and didn’t tell us until food was put on table no other option Fish was over cooked No background music Shame, as had a fantastic meal there in the summer Will not be going back Speisekarte ansehen

The menu had a limited selection with few options. The restaurant was uncomfortably cold; while a log fire had just been lit when we arrived at 12:30, it did little to warm the space. An electric heater near our table was not sufficient either. Other customers were bundled up in blankets that seemed to be meant for outdoor use. The staff did not offer any apologies for the cold conditions.

The food was quite enjoyable, but the mushroom dish arrived a bit too cold, and the other dishes were somewhat lukewarm. The staff reheat the food without any complaints, but the service overall was a little slow. On the positive side, the atmosphere was lovely and not too loud. We visited on Saturday, but we had dined there the previous Sunday, and the food was excellent that day. We also brought two dogs with us, and they were welcomed.

I went there for Sunday dinner at 4:30 p.m., as I had never eaten there before. I was disappointed to learn that they had run out of bratwurst, which led the three of us to opt for the roast chicken instead. After a wait of about 30 minutes between our starters and the main course, I was shocked by the small portion of chicken we received. It was just half a chicken breast and a tiny piece. My wife voiced her dissatisfaction, and the staff apologized, explaining that they had run out of the larger cuts. They offered her an additional piece, which she accepted, but it still wasn’t great. They didn’t even check if the other two members of our party, who also received minimal portions, wanted m... Speisekarte ansehen