The Freewheel - Speisekarte

Head Hill Road, Swale, United Kingdom

🛍 Meat, Wine, Coffee, Cheese

4.4 💬 214 Bewertungen
The Freewheel

Telefon: +441795538143

Adresse: Head Hill Road, Swale, United Kingdom

Stadt: Swale

Menü Gerichte: 10

Bewertungen: 214

"I’ve thought long and hard about writing a review but the experience has niggled me so here goes .. We visited on Father’s Day for the first time and were very much looking forward to our meal as we’d heard such good things but we came away rather annoyed. Due to the roadworks we were running about 20mins late, I called the establishment to advise we were on our way as a courtesy and apologised for our delay to which we were advised was ok. We arrived and were seated to our table but waited 15/20mins after being seated for our drinks order to be taken then waiter another 15mins for them to arrive and even then my elderly grandad had to wait s further 10mins for his hot drink to arrive. The young girl that served us was very polite but completely inexperienced and couldn’t answer any of our questions (we later found out she is usually in the kitchen . I ordered a set menu meal for my grandparents to share as they don’t eat much and we hate wastage. After ordering our food, we were then approached by an older lady (the owners partner? who told us that due to it being Father’s Day they don’t offer any alternatives to this even though we’d explained this and asked about kids meals/smaller portions at the ordering stage. Now what got my back up was not what this woman was saying, it was how she said it. Patronising and derogatory is an understatement, it was also insinuated that we were ordering a shared meal because we were trying to save money which I was angered and embarrassed by as I was treating my elderly grandparents. In the end she came back and said they could do 2 senior meals like she was doing us a favour (had this been explained at the ordering it would have saved a lot of confusion and annoyance . The food was lovely and the lady on the bar was amazing but until the older lady learns how to treat customers we won’t be back! Such a shame! Ps I am in the industry as is my husband and I’ve never witnessed such unprofessionalism from ‘management’."

Ganze Speisekarte - 10 Optionen

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Indisch

Gemischte Spezialitäten

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Vegetarisch

Hähnchen

Pizza

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Caroline Caroline

Had the carvery, was absolutely fantastic. Plenty of food, well cooked. Most impressed £16 2 courses. Exceptional value

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Bewertungen

Andrew
Andrew

Great pub food, freshly cooked. Family run and a welcoming atmosphere. Friendly owners who make you feel at home. Definitely worth a visit.


michaelcN90NN
michaelcN90NN

T Fantastic food lots of very friendly and welcoming staff brilliant will go back again fantastic value for money better than you can do at home


J6350GFmarjoriem
J6350GFmarjoriem

First time visiting and must say the food was excellent, really enjoyed it, myself and my date had pudding and couldn't finish it, Well worth the money, thanks Speisekarte ansehen


744teresas
744teresas

Today's roast was excellent! The staff was friendly and provided great service. The food was delicious, with a wide variety of vegetables to choose from. We are looking forward to returning.


cain01
cain01

Fantastic pub with delightful and welcoming staff. We have had numerous fantastic nights there, especially during karaoke nights. Highly recommend stopping by for a fun singing session and a delicious meal.


Helen
Helen

A group of a dozen of us were here for the Sunday lunch carvery. The food was plentiful but not very tasty. The roast potatoes were poor and the service was sporadic. Each desert came out individually at intervals. Speisekarte ansehen


Candy
Candy

We had a great experience at this restaurant. The food and service were excellent and the prices were very reasonable. We highly recommend it. We especially enjoyed the lasagne and chicken kebab. The owners were very welcoming.


Iehfss
Iehfss

Disappointed, ordered takeaway roast dinners for a specific time. Arrived but nothing was ready and was kept waiting and they weren’t bothered. Twenty minutes later the meals were still not ready and the attitude was appalling, to top it off the owner walked out with two takeaway delivery hot bags. She then proceeded to tell me the delay is because they now do deliveries and you won’t get your dinner for the time you ordered it. Totally unacceptable if you place an order for a specific time it should be ready within five minutes of your arrival, prioritising deliveries over people waiting is not on. If I had known that dinners would not be ready and I would be kept waiting as long as I was,...


shellsholmes
shellsholmes

I’ve thought long and hard about writing a review but the experience has niggled me so here goes .. We visited on Father’s Day for the first time and were very much looking forward to our meal as we’d heard such good things but we came away rather annoyed. Due to the roadworks we were running about 20mins late, I called the establishment to advise we were on our way as a courtesy and apologised for our delay to which we were advised was ok. We arrived and were seated to our table but waited 15/20mins after being seated for our drinks order to be taken then waiter another 15mins for them to arrive and even then my elderly grandad had to wait s further 10mins for his hot drink to arrive. The y... Speisekarte ansehen

Kategorien

  • Meat Entdecken Sie unsere köstliche Fleischauswahl mit fachmännisch gegrillten Steaks, zartem Huhn und geschmackvollen Lammgerichten, die alle bis zur Perfektion gewürzt sind für ein unvergessliches Esserlebnis.
  • Wine Eine kuratierte Auswahl an erlesenen Weinen aus aller Welt, mit reichhaltigen Rotweinen, knackigen Weißweinen und eleganten Rosés, die perfekt zu Ihrem Essen passen. Genießen Sie das einzigartige Aroma, den Geschmack und die Komplexität jeder Flasche. Speisekarte ansehen
  • Coffee Genießen Sie unsere reichhaltige und aromatische Kaffeeauswahl, die fachmännisch gebraut wird, um Ihre Sinne zu wecken. Von klassischem Espresso bis zu cremigen Lattes entdecken Sie die perfekte Mischung, um Ihren Tag mit einer geschmackvollen Note zu beginnen.
  • Cheese Eine kuratierte Auswahl an handwerklichen Käsesorten aus aller Welt, die mit vielfältigen Geschmäckern und Texturen den Gaumen erfreuen. Perfekt zum Teilen oder individuell mit den idealen Begleitungen zu genießen.

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"Having been to the Phoenix several times and I believe, this to be my second average review of the food and service, you 'd think they would have taken heed, but clearly not. Firstly, like most top end restaurants in London, they are reserving the right to charge for no shows £20 per head). But, what they are also doing, which is very unfair, is charging you for cancellations within 24 hours of the booking at £10 per head. If one or more of our friends had fallen ill over night it 's the flu season at the moment), they would have been were forced to go for an expensive average Sunday lunch, whilst spreading their germs to the other diners. It also poses the question, what would some do if you book a table less than 24 hours like we did) and then decide to cancel? The excuse that orders for food have already been placed doesn 't really hold water. The Sunday menu forces you to order a minimum of 2 courses at £34 per head. Some of the top London restaurants are charging less for far more opulent Sunday roasts e.g. the Jugged Hare at the Barbican). The Sunday lunch served was simply very average and not value for money. Finally, why are the desserts here, always consistently so bad? I ordered a baked cheesecake and got cream squirted on a piece of cake. When I asked what I had been served, I was told it was chef 's interpretation of a cheesecake. The menu clearly stated baked cheesecake. Not even in my wildest dreams can you interpret a baked cheesecake as a piece of cake with creamed squirted on it! This was promptly returned and replaced with a vile chocolate tart, with pastry so hard I couldn 't cut into it without the fear of smashing the plate it was served on. The chocolate was over salted and the chantilly cream served with it unsweetened. Save your money, go elsewhere."