Telefon: +441202490498
Adresse: 10 Wick Ln, BH23 1HX, Christchurch, United Kingdom
Stadt: Christchurch
Gerichte: 13
Bewertungen: 3533
Webseite: http://www.thomastripp.co.uk
"Booked a late Sunday lunch (5:30pm 28 Aug) for 6. Only roasts were available which was fine for us. However, the standard of meal was the worst we’ve ever had in a pub. Meat was average but warm/cold, Yorkshire not cooked and vegetables so burnt that they were unrecognisable no chef should have let them leave the kitchen. When a complaint was made, the person in charge said that because the meals were partially eaten nothing could be done. I offered to show him the uneaten vegetables/yorkshires (he was behind the bar) but he was not interested. While polite and apologetic he took no further responsibility and his offer of a free drink was insufficient and declined. I simply told him as manager he needed to know what was coming out of his kitchen was totally unacceptable. A real shame as we have had good meals at the Thomas Tripp before but it would appear quality and customer service are a thing of the past ."
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