Telefon: +441904621021
Adresse: B1222 Road, YO19 4RW, York, United Kingdom
Stadt: York
Menü Gerichte: 10
Bewertungen: 1373
Webseite: https://www.waterfront-cafe.co.uk/
"Simply poor service that is not good enough. It’s absolutely fine having waiter/waitress service when you sit down however it’s absolutely pointless if you don’t have enough staff on or have staff that actually service you. Pointless employment. For goodness sake we have just stayed at the caravan site attached and supported the local amenities like you do but the service was appalling. All 3 days of it. It wasn’t just either it was plenty of others also who were not happy with the service. I accept you perhaps do t like people getting up to the bar which is fine but you need to employ a single person then who just does drinks. When you visit here you cannot just walk in and grab a table. You have to wait in reception and they allocate you one. You then have ti wait at least 10 minutes before somebody comes and takes your drinks order as a lot of people only want a drink. Then you have ti wait another 10 minutes for the drinks to come. And folks this is not in a busy period. Is so so frustrating especially when it’s quiet and all staff are camping and chatting behind the bar with nobody addressing you. It’s very very off putting. I certainly wouldn’t run my restaurant like this. Apart from they the food looks fine and the beer is fine. Tad expensive but given its location is expected but please match your food and location feedback to better service."
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