Telefon: +441778560923
Adresse: 4 Church Street, Baston I-PE6 9PE, United Kingdom
Stadt: Baston
Gerichte: 9
Bewertungen: 3054
Webseite: http://www.thewhitehorsebaston.co.uk
"A busy busy pub in Baston. Hadnt been for years. When we arrived having booked prior we were met by the landlord. No welcome, no smile a very surly 'yes '. I explained we had a booking he went behind the counter sent a waitress who smiled (hurray) and asked how she could help. So a repeat! The landlord then showed us to a benched table a bit crowded sadly next to another. Our drinks arrived perfect! Food ordered but a limited Sun lunch set of mains. Roast beef, a salad and Pollock. Main beef included greens, roast pots, carrots, parsnip, Yorkshire. Other veg were payable extra. Pollock had greens and crushed new pots. I asked if I could have xtra veg instead of new pots and the landlord hesitated saying ' well extra greens then. ' I said some carrots maybe. His reply frankly astounded me. 'The carrots are counted to go with the beef. I will ask chef. ' Later he returned to say 'Ive managed to get you carrots but they are roasted '. No problem for me. We had a starter very very tasty food but small portions at £7 to £9. Main beef at £17 my husband said the beef was tender pink and delicious. But Yorks and pots quite dry as had been kept warm. Understandably to a degree. My pollocck was cooked perfectly, flaky and soft, carrots some burning, greens in a bowl not nearly hot enough. We didnt have dessert as we noticed how tiny the portions were. The pub was heaving a tenth anniversary, disco outside etc. Every table bar one taken. The only time the landlord smiled was when we paid our bill. The service from the staff was perfect, attentive and caring. Will we go again? Sadly no. The front of house needs much attention to being welcoming, flexible and showing customer care. We understand costs are raging, attention must be given to costings but not at the expense of a welcome and some flexibility."
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