Toby Carvery Ugly Duckling

A very well warm welcoming! seated quickly. Our server was lovely and smiling. Food was delicious. Puddings were fantastic. All at such a great price. Can’t wait to come back again.

Havnt been for a while, booked a table not ready and when seated asked if we could change the said no and asked why as the table they had given was cramped as my husband has a bad back, but said we are moving all...

Called in here for Sunday lunch as we were visiting family in the area. The food was okay, but only luke warm, The waitress, Chloe was very helpful and attentive, but we had a family behind us with screaming kids and they left the place... Speisekarte ansehen

This is an update on my previous review in June, when I received a parking ticket. The staff were lovely and got this cancelled for me however, I visited again in July, and the same thing happened! Again the staff have promised to get it...

Went to the Ugly Duckling with a group of friends on Wednesday lunch time. Have been there several times before and have never been disappointed. This time was no exception. Food was good and the service was superb. One of the waiters, regretfully I didn't...

This restaurant offers excellent value for money with many discounts available. We received a warm welcome from two lovely ladies and our server Chloe was very efficient and friendly. The roast beef was tender and delicious, and the sticky toffee pudding was a delightful treat. We are already looking forward to returning next week. Speisekarte ansehen

First and last visit to a Toby Carvery. The room lacked atmosphere, service was slow, small portion of meat offered and parts were inedible due to fat and gristle, chef was quite abrupt with no social skills whosoever, vegetables were appealing cold, tasteless, dried up. May seem value for money with various voucher offers but really not good.

We were warmly greeted with a big smile as soon as we entered the restaurant. We were seated promptly by the friendly ladies at the front. Chloe, who took care of us once we were seated, was exceptional - very efficient and courteous. The chef serving us was also very humorous and didn't mind us trying a bit of each meat. The food was excellent. As we were leaving, we received a pleasant goodbye, something that doesn't happen often anymore. Thank you for a lovely afternoon, we felt very welcome.

I may be old fashioned but I like to be acknowledged when I’m waiting to be served. 4!or 5 bar staff walked past us and completely ignored us. Finally we were seated at a table that was not set up. We waited an age before we finally saw someone to ask if they would take our drinks order. Was told that someone would be with us soon and had to wait a further 10 minutes to order and for the server to then get our drinks wrong. When we questioned this she said ‘yeah i know. I won’t charge you for them’ ! Food was ok. Desert was good and the only good service we got was from the guy carving the meat. Such a shame that customer service is not a priority in this day and age. I won’t be going back! Speisekarte ansehen