Village Grill - Village Hotel Nottingham

The pub itself was very cold with the aircon on for some reason in February, but our server was very accommodating to find out what was safe for me to eat with my allergies and did not make it an effort for them. Thank you. The food was nice

Terrible service. 40 minutes to order food and drinks from the bar. The staff could not work or stop with the glasses. The food dripping wet and made the bread soggy. It should be Valentine, but no one was worried about it. Overall very disappointing as we were before us, it was changed into a sports bar and the food was great. I recommend people to stay away unless you want to watch a lazy afternoon sport.

Bit disappointed compared with previous visit with feel of room but this was probably because there was a special Christmas event going on in the conference room and few diners and the young staff serving us seemed unsure what to do about 2 for 1 voucher or about how the chefs table worked. They were very friendly and attentive but didn't seem to have been given adequate training and had to keep going off to find someone else who knew what to do. The food was lovely though.

Had the BOGOF voucher, dinner was cold. In retrospect I should have brought this to the kitchen's attention, but I didn't mind having had access to the chef's table, I felt I'd had my moneys worth. Also dinner is served on wooden boards, so I wouldn't have enjoyed it regardless. Family seated next to me, were wrapping up muffins off the chef's table up. Obvious problem of free access. (no chocolate muffins left) Its definitely a sports bar, not somewhere I'd recommend for Sunday Roast. Staff were friendly.

It depends on what you are looking for, the venue is well equipped and should perhaps be used to provide a better overall experience. I'd have a personal separation between groups. So that family groups, hotel guests and sports fans can get what they want from the experience. I think you need to ask a few more questions when you take bookings to find out what guests expect to be confused in the evening due to assigned seats. The biggest failure I waited for almost 20 minutes while my food was cold to be served at the bar.

So disappointing went for a special birthday as previously always been amazing they have changed the concept of Sunday lunch no longer choose what you want now very restricted, turkey was dry, wanted to charge extra for a extra Yorkshire so called prawn cocktail was 3 prawns in a spoon of Marie Rose sauce Place wasn’t overly busy but we had to ask someone to clear our starter plates get our dinner Over heard plenty of complaints about speed of service! One staff member was lovely she was apologetic about the speed of service I used a voucher or it would of been a total rip off!

Very disappointed with the way the offers were advertised and the fact that terms and conditions only available online. There were 3 adults eating and our bill came to £73 but the children’s meals were not free as we had thought. Also our member discount didn’t apply as we had already had an offer this discount (which we understood was a member benefit) was one of the main reasons we had booked. The ‘offer’ was a burger bought with a pint for £2. Also, the children ordered a brownie, but were presented with chocolate fudge cake which neither would eat. Although the food and service were acceptable, the fact that we felt totally ripped off when presented with the bill, has left us feeling tha...

checked in Friday evening saw a promotion with 50% off meals so purchased the voucher online and downloaded.Went to the bar had a couple of drinks then noticed we had to book a table to use the voucher so booked the table online and received an email confirmation for 10.00.Just about to go to our reserved table at 9.55 when receive a phone call from the restaurant manager saying the kitchen closes at 10.00 and the gas is turned off then!!!!Literally told if you order the starter Nachos now in the next 30 secs you can have them, but nothing else.Told it was a system fault allowing us to book the table though no closing times were displayed anywhere.Totally unhelpful and no alternatives given,...

If you could give no stars that would be my option. Booked a table on Saturday morning for Saturday evening 5pm, all confirmations came back. Arrived for our meal (3 adults 2 children 1 which required a high chair) stood at the entrance to the restaurant for 5 minutes (where the greet point was) but no one came so entered restaurant and headed towards the bar. Saw a lad clearing some tables so asked him about my reservation but was quickly dismissed with him stating “he didn’t normally work there” and he hurried off to find someone else. A “manager” then came out walked past us to collect an iPad from said greeting point then headed back. Asked our name, name given to which he then was looki...