Vivo Lounge, Dorchester

We arrived early in the evening and were impressed with the incredibly fast service. The menu had a variety of unique options that all sounded appealing, and the dishes we tried were excellent.

I booked a birthday meal for nearly 20 people and was so good!! Great service x flawless to organise aswel! And the manager has since come asked me if I had a nice evening!! Very impressed totally recommend for a meal !!!

We did not take to the atmosphere when we entered or to the off hand attitude of the member of staff who approached us. We were pout off by the noise, particularly as one member of our party suffers from partial deafness. We therefore decided to leave and find an alternative.

We were visiting friend and agreed to meet at Vivo Louge for Lunch. We had a mixture of lunch and breakfast but it all was delicious my hubby said its the best Egg Benedict he's ever had and my daughters hashbrowns were on point. I had a little mishaps with my breakfast but the young lad apologise straight way and within 5 minues replacement food was on my plate (accidents happen). We need to big up small businesses not tear them down! We will see you soon.

Visited for supper this evening. Waited at the door to be seated and was told we could sit anywhere. Was also asked if we had any allergies straight away. When we said we had, we were told to order at the bar. Ordered our food and were asked again about allergies, and the young man even checked the ingredients for us. We were then given our cutlery which was really hot as they'd been washed immediately before they were given to me. Impressive! Amazing buttermilk fried chicken, really amazing. All in all, a very good experience.

We ordered three lounge breakfasts and coffee. One breakfast arrived 20 minutes before the other two, and it looked nice with 4 hash browns (2 extra). However, when the other two breakfasts arrived, there were no hash browns. We spoke to the waitress who apologized and took our breakfast away, replacing them with hash browns but one was missing mushrooms this time. We spoke to the waitress again, who once again apologized, took the breakfast and returned it. Both of these breakfasts were cold. After three attempts to make it right, they still failed to serve an edible lounge breakfast. We won't be returning, and I even suggested they may need a new chef.

Visited on Monday night, first day of the holidays, expected to be busy. Felt horribly understaffed. Ordered at 19:43 a pint of coke to drink; and to eat a bacon+egg sandwich with 2 hash browns. Members in my party ordered 10+ minutes after me a full tapas board, cheesy chips and a garlic bread. My drink arrived 25 minutes after I placed my order AFTER the food of the other members of my party. However, I had still not received mine. Nearly 40 minutes I waited for a bacon+egg sandwich with hash browns. 40 minutes! When it arrived I was less than impressed. Soggy, falling apart and not particularly hot. Better off ordering down the local Wetherspoons for half the price!

I frequent this lovely lounge often, the atmosphere is always nice and relaxed and the food enjoyable But the staff here are always smoking, on every occasion I've been here the staff are always off smoking, on one occasion I counted a chef and I assume a manager (lady with short blonde hair) went off smoking 4 times! In the space of an hour that I was here. The chef is always making phone calls and speaks loudly enough for the whole town to hear him! Interestingly enough, he wears a white Jordan cap ? One would think it would get dirty in the kitchen right? But it's obviously clean because he's never in there. I today (16th September arrived here for mid afternoon bite 16:05, but on arrival...

I dined at Vivo Lounge for a friend's birthday on September 15th and sent an email to the restaurant on the 20th to express my concerns about the lack of attention to allergies by the staff. Despite my detailed dietary restrictions (gluten, dairy, onion, and garlic allergies), the bar staff assured me that I could order the herb marinated chicken, bacon, and avocado burger with a gluten free bun and without onions and garlic sauce. However, my meal arrived with garlic marinated chicken, despite my request. When I mentioned the issue to another staff member, I was told that garlic is a herb, which is incorrect. I was offered a refund for my meal and a complimentary dessert, which I inquired a...