Telefon: +441655331401
Adresse: 21 Harbour Road, KA26 9NR, South Ayrshire, United Kingdom
Stadt: South Ayrshire
Menü Gerichte: 7
Bewertungen: 4645
Webseite: http://www.wildingshotel.com
"This was a most awful hotel. At the time of booking we explained that my wife had a gluten free diet. The telephonist confirmed the booking and said that gluten free food would be available. On the first morning the waitress said no gluten free cereal, toast or bread were available as they were available only if guest asked for them. When I said they had been requested at the time of booking she said that didn't count. I asked if the hotel would like my wife to go out to the car and bring in her own food; the waitress said yes. On the first evening my food was quite tasty but the portion size was very small and inadequate. When the waitress asked if everything was satisfactory I said it was tasty but very small. She claimed that I was the first customer in years to say that the portion was inadequate. The bedroom was adequate and the view excellent but not enough to outweigh the unacceptable dining room. On the second morning we had the same conversation and the waitress, a different one, said my wife should bring her own food again. One the second evening we ate elsewhere. As regards breakfast Wildings was able to charge my wife the full price even though she had almost no food from the hotel."
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