William De Percy - Speisekarte

Jeburgh Road Otterburn, Northumberland NE19 1NR, NE19 1AZ, Newcastle upon Tyne, United Kingdom

🛍 Food, British, Seafood, Lodging

4.2 💬 4010 Bewertungen

Telefon: +441830520261,+441830576040

Adresse: Jeburgh Road Otterburn, Northumberland NE19 1NR, NE19 1AZ, Newcastle upon Tyne, United Kingdom

Stadt: Newcastle upon Tyne

Gerichte: 35

Bewertungen: 4010

Webseite: http://williamdepercy.com/

"This was our second visit to the pub, which is beautifully decorated. We booked in to enjoy an early evening Sunday roast and a few drinks. The young lady who greeted us was warm and welcoming and she thoughtfully put us in a quiet little corner so our large dog wouldn’t be a nuisance to any of the other diners. She also brought our drinks quickly before taking our food order. Unfortunately a few more tables arrived and the dining room was getting full and that’s when it seemed the staff couldn’t cope. We’d ordered another drink as our starters arrived but we got through our first and second courses without the drink arriving. There were also two booths to the side of us and each of these parties were waiting well over half an hour to receive their drinks and there was no sign of any food, so something was wrong either with the bar staff, or not having enough waiting staff on duty to look after the number of diners. After we’d finished, I went to the bar to ask for the bill and the waitress was just pulling my husband’s beer as I approached. Unfortunately it was too late by then as we’d finished eating. To be fair to her, she’d already realised people weren’t getting their drinks and had gone behind the bar to pull them herself. She was extremely apologetic. I told her I wasn’t blaming her, as I could see she was running around busy the whole time we were there and she could only do so much, so this review is absolutely not aimed at her. When she had time, she was brilliant at her job. I’m writing it in the hope that whoever manages the dining room either gets some more resource in place during busy periods or they organise their team better. The food was good on the whole. My ceaser salad starter was lovely and the roast beef dinner was good, although the gravy didn’t seem to be made homemade, which was a shame. My husband had slow roasted belly pork tasty but this hadn’t been roasted for long enough, so the fat hadn’t rendered down like it should have done."

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Jenny Jenny

Really friendly staff, food good quality and value. Really enjoy it

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Bewertungen

AudreyB
AudreyB

Staff very friendly. Food was nice but my husbands mussels and burger were cold


Claire
Claire

Lovely little place. Service very good. Had the Sunday dinner, was ok. Maybe as there was a wedding on kitchen a little busy. Would try again however if in the area.


MarkH
MarkH

Went for Sunday lunch, was very nice, massive Yorkshire pudding a hit with me. Managed to squeeze sticky toffee pudding which was also lovely. Friendly staff and nice interior.


Cheryl
Cheryl

Food was fantastic but service was appalling . Didn’t get any drinks until after first course was done. They seem very short staffed and our waitress was almost in tears as she was so stressed.


Susan
Susan

Staff were all very friendly and attentive. Food was all well presented and cooked. Perhaps a little pricey but it was good quality. If I was to be in the area again I’d probably choice different options and look to stay overnight.


Andrea
Andrea

We had a really lovely Sunday lunch which was very tasty and enjoyed by all. The service was great and the setting was lovely. It was a tad warm inside and there was an occasionally noisy dog at the next table. The only slight dissapointment was the crepes, which had been cooked earlier and were cold and a little dry. Otherwise, would highly recommend.


Kathy
Kathy

We had a very pleasant and relaxing meal at William de Percy restaurant. We were actually late for our booking as we’d been travelling back from the Scottish Highlands, but the staff were so accommodating even though they were busy. The food was good value, fresh and tasty but more so, the ambiance was warm and welcoming which was just what we needed after a long journey, helped also by the lovely staff who are attentive and friendly. Breakfast the next morning was also excellent the best smoked salmon I’ve had for some time. Thank you William de Percy.


Opentable
Opentable

We ordered Ploughman sharing board when it arrived I noticed lots of cheeses no pork pie no cheddar cheese as described on menu and warm focaccia bread stone cold spoke to waitress she informed us no cheddar cheese and no pork Pie took the cold focaccia bread back brought it back just warm had a blast in microwave in kitchen still not fresh …we have stayed and dined here on multiple occasions and this was hands down the worst food we’ve ever been served we left the food as it basically was a cheese board for over £20.00 really dissatisfied with this food this visit


Deborah
Deborah

This was our second visit to the pub, which is beautifully decorated. We booked in to enjoy an early evening Sunday roast and a few drinks. The young lady who greeted us was warm and welcoming and she thoughtfully put us in a quiet little corner so our large dog wouldn’t be a nuisance to any of the other diners. She also brought our drinks quickly before taking our food order. Unfortunately a few more tables arrived and the dining room was getting full and that’s when it seemed the staff couldn’t cope. We’d ordered another drink as our starters arrived but we got through our first and second courses without the drink arriving. There were also two booths to the side of us and each of these pa...

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Ausstattung

  • Beer
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  • Wine
  • Wifi

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