Telefon: +441513341904,+441244348041
Adresse: St. John Street, CH1 1DA, Cheshire West and Chester, United Kingdom
Stadt: Cheshire West and Chester
Gerichte: 16
Bewertungen: 2091
"Yesterday's experience at this long-standing establishment was a complete disappointment. The service and quality of cooking have noticeably declined from what they used to be. We chose to sit in the "garden" at the back, but our meal was disrupted by the noisy game of handball from neighboring office workers. After waiting 15 minutes for menus, I had to go inside to order at the till because our waitress was preoccupied chatting outside. The manager scolded me for not placing our order at the table. We ordered the Alpine Rosti, a house specialty, and two lattes. The lattes were served in tall sundae glasses and tasted like warm skimmed milk with a lack of coffee flavor. I asked for an extra shot of coffee, but I was charged 40p for it. After a 20-minute wait, I had to inquire about our Rosti, which finally arrived 25 minutes after ordering. Unfortunately, the dish was bland, not crispy, and lacked the gruyere cheese mentioned on the menu. Despite the disappointing meal, I reluctantly paid the overpriced bill. The coffee was weak, and the cakes and pastries looked unappealing. It seems that the management may have changed, leading to a decline in staff manners and cooking quality. We will not be returning to this establishment, as there are better cafes in Chester at a more reasonable price."
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