West Berkshire
Dundas Arms

Dundas Arms

53 Station Road, West Berkshire, United Kingdom, RG17 9UT

Steak • British • Fast Food • Vegetarian


"I went with my family to celebrate my daughter 's birthday for Sunday lunch. To put it simply the service was a set of disinterested errors whilst the food was good. Without the quality of food this would have been a one star review. This was simply a series of service errors from wrong drinks supplied to undercooked roast beef to surly short answers we 've run out of Worcester Sauce to dessert orders forgotten to no additional drinks offered and finally taking so long that we were at one point were going to leave without the desserts. We came in at 1:00 pm and left at about 3:45 pm and not through choice. At one point when they realised after we had asked several times after 40 minutes that the desserts hadn 't been ordered we requested again several times for the bill to come with the dessert and that didn 't happen. One of the desserts was missed with the order but we 'd given up by that time. At the prices we paid I expected some attentive service but there was little interest from the waiting staff. This is very disappointing and doesn 't do much to enhance the restaurants reputation. I asked them to get the General Manager so that he was made aware of how poor this had been. To give him his due he took the dessert cost off the menu but sadly his arithmetic was £5 short of dessert charges. I had a conversation with him and he realises that this really isn 't working as it should he 's only been there 2 months and has promised that it won 't be like that in future. I 'm not sure if that matters too much to me as I 'm not sure I want to go back!"

The Crab Boar

The Crab Boar

Wantage Road, RG20 8UE, West Berkshire, United Kingdom

Kebab • Cafés • Steak • Dining


"I really want to say only good things about my experience as this place is local to Us it’s good to keep places in business…but sadly I can’t. We arrived for a 1pm booking found out that the restaurant wasn’t full … waited for 45 mins for our starter to arrive…so then 1.45… to eat everything by 2.30!…. everything then had to be pushed back… we then had to ask the taxi firm to collect Us later than planned well, later than we were told we had to vacate the table by! …so, in order to eat our paid for in advance Christmas meal INCL the service charge !…£25,, which I still find rude baffling!! we then missed the Kings Speech…. Just a tradition in our Family to do but …missed it. Oh, then I knew I still had the drinks to pay for which was ok… what was NOT ok was being charged an extra £38 for service charge on a bottle of water that , yes , was opened but not ‘serviced’ to Us ie poured…. And the champagne.. I didn’t pay the charge……. The food was ‘good’., although not worth over £200 for two people. I do realise that it is still a young team getting to grips with things I believe the kitchen team is about roughly around 6 7 months but no, disappointed with the whole scenario to be honest. I think what saddens me is that , that was my first Christmas meal that I haven’t cooked in over 40 years was enticed into it by my Family saying it would be lovely for me to be ‘waited’ on for a change!!… I really wouldn’t have cared what it looked /tasted like but it was the long wait inbetween courses we had then the service charge that made me feel ill…"