Telefon: +441642801212
Adresse: 12 Harland Place, TS20 1AL, Stockton-on-Tees, United Kingdom
Stadt: Stockton-on-Tees
Gerichte: 9
Bewertungen: 8202
Webseite: http://www.12harlandplace.co.uk
"I booked a table for 3 people to have afternoon tea at 12 Harland Place , then changed this to 4 people, two days before our booking. I received two emails confirming the booking and the change). I’m a big fan of afternoon tea and like to have it as a treat occasionally. I’ve had it in many different hotels and restaurants with friends so do have a fair scope for comparison. On this occasion I was taking my husband and two teenagers who had not had afternoon tea before, but as I’d enjoyed it at Harland Place twice before, I was confident they would enjoy it as much as I do. Unfortunately their first afternoon tea was a let down and the most disappointing I’ve ever had. After waiting 5 minutes at the door upon arrival, we were met by a lady in her 50’s who was neither welcoming nor friendly and after giving my name for the booking, were asked how many people we had booked for. I explained it was originally 3 but I’d changed it to 4 and she went off to check something. She came back and asked if I had called about the amendment, as there was a problem with the number of people on the booking, so I showed her my two emails confirming the change. Given that we were stood right next to a family eating, it felt uncomfortable and awkward to be stood there so long. After being seated, I felt that perhaps this could have been discussed at the table as there were four or five empty tables for 4 around us. It certainly could have been handled more tactfully than it was. Not the best start. The young man who served us our food was friendlier but we realised after he left that he hadn’t given us any cutlery. When we asked the same lady who greeted us on arrival, for some, she came to check our table before going to get it. I found this a little insulting as this was presumably to check that all four of us weren’t sat staring at them on the table?? All afternoon tea’s I’ve had previously have been served on a three tier cake stand or some other creative way of presenting the food, so to have the sandwiches and scones on plates and slate was a little disappointing. Only the cakes were on a cake stand. The sandwiches were cheese and pickle, ham, and egg mayonnaise. All of which were on white bread. They were nice but rather simple, unimaginative sandwiches and fillings. Something that could be easily made at home. The fruit scones were bland we were not given cheese scones, nor were we given an option to have cheese or fruit and the cream was whipped and not clotted, as is traditionally served with afternoon tea. The jam and cream were served in tea cups though, which was a nice touch. The cakes were; cornflake cake this was OK, though my daughter was unimpressed and didn’t finish it) cheesecake again, ok, but fell apart when you removed it as it wasn’t set properly) and victoria sponge cake which was delicious). Whilst eating our afternoon tea I noticed that another family were asked where they wanted to sit, as they were brought to be seated. This wasn’t something we were asked, which is a shame as I think the children would have liked to have sat in a booth rather than the table we were seated at. Overall our ‘treat’ was really disappointing. I can never understand why people who aren’t genuinely friendly, or unable to fake it at least, work in the service industry? A customer may be your 20th customer of the day, but you don’t know that their visit isn’t the family/couple/friends’ only time of eating out in 12 months, as a special treat. The only saving grace was that we had eaten out during the government’s ‘Eat Out to Help Out’ scheme, and so thankfully we did not have to pay full price for such a disappointing meal and experience. Don't think I'll be returning."
Speisekarte - 9 Optionen
Alle Preise sind Schätzungen.
Lasagne
Lasagne: Schichten aus Nudeln, Rinderhackfleischsauce und Käse, im Ofen goldbraun gebacken, für herzhaften Genuss.
Muffins
Hausgemachte Muffins, frisch gebacken mit einer Auswahl an Geschmacksrichtungen wie Blaubeere, Schokolade und Banane.
Risotto
Cremiges Risotto mit Arborio-Reis, verfeinert mit Parmesan und Butter, serviert mit frischen Kräutern und saisonalem Gemüse.
Käsekuchen
Cremiger Käsekuchen mit knuspriger Kruste und frischem Fruchtbelag.
Hühnercurry
Hühnercurry: Zartes Hühnchen in würziger Currysauce mit Gewürzen und Kokosmilch gekocht, serviert mit duftendem Basmatireis.
Eier Benedikt
Gelegtes Ei auf einem englischen Muffin mit Schinken und Sauce Hollandaise.
Knoblauchbrot
Knuspriges Brot mit Knoblauchbutter, perfekt als Beilage oder Vorspeise.
Happyfchloe92
Such a gorgeous a place and gorgeous food : love coming here to eat. Atmosphere is relaxed yet sophisticated. Always a pleasurable dining experience :
Adresse
Bewertungen
Denis
Food very good but very expensive also restaurant became very hot and uncomfortable. Dessert was very expensive £2 for a small scoop of ice cream and £1 for a thimble sized mayonnaise pot Staff very nice but £53 for a parmo and cheese cake 3 small cokes and a 300ml budwisser.
jackiemZ5248YJ
owner was not keen to accomodate, possibly because i was using a gift voucher. waited almost 40 minutes for tea, everything was lovely apart from scone which i couldnt cut.had to put cakes in a box with my hands as there was no cutlery to use. No serviettes didnt appreciate owners attitude
PaulV
Visited here for breakfast on a thursday morning. Went pretty simple with the Egg's Benedict and it was really nice. I'm not a fan of Hollandaise sauce so got it without. Muffin could've been crispier but the bacon was well cooked and the poached eggs nice. Ily coffee was also nice. Service was friendly.
Nomechompski
Our go to for special occasion breakfasts. There’s something for everyone, reasonably priced, and really tasty. Our food came quickly and the staff were really friendly too. The scrambled eggs that came with my little girls breakfast were incredible.. totally recommend that. As well as the eggs Benedict!
NortonNomad
My wife and I had been looking forward to getting back to HP after lockdown and it didn’t disappoint. The setting and atmosphere itself is nearly as good as the food and the staff cannot do enough for you. We even brought along our small dog as you’re allowed to eat at the front table if you book in advance and notify them.
Maria
My friend and I attempted to go for coffee and cake. She had rung twice and left a message asking for a table at 3pm. She messaged me at 10am to say meet at 3pm unless she heard otherwise. We arrived at 3pm, waited 10 mins while no staff were to be seen. When a staff member arrived, she was rude and dismissive, there was no booking for us and they were too busy to answer the phone and check messages. We left and won't be back,not because they hadn't let us know there was no space for us, but because of the manners and attitude of the member of staff.
773rubyw
We went for a breakfast treat which we would not normally do. we ordered two full english breafasts and cup of tea. Everything was stone cold and when complained about nothing was done. had to ask time and time again for condiments due to the fact that there was no tomato sauce butter salt milk or sugar and when asked for only got two packets of butter for 4 slices of toast and only two small sachets of ketchup for two people. nobody came over and asked how our meal was, very poor service and very disappointing will not be returning espicially for the price it was.
lolamillie123
Don’t know where to start... We booked a table as a catch up with my friend for lunch with my 7 month old son. On arrival we where placed on a tiny table with a high chair between ourselves and another table no social distancing considered. I asked the waitress to be moved to another table as I didn’t feel comfortable and the pram was in the middle of the restaurant. She went away to check and 5 minutes later after been made to wait in the restaurant with my son we where moved to a corner table. Once moved we then waited 20 mins for our drink and food order to be taken. The restaurant was busy but not manic it’s just seemed like no organisation had been put in place for service. The food its...
leanne
I booked a table for 3 people to have afternoon tea at 12 Harland Place , then changed this to 4 people, two days before our booking. I received two emails confirming the booking and the change). I’m a big fan of afternoon tea and like to have it as a treat occasionally. I’ve had it in many different hotels and restaurants with friends so do have a fair scope for comparison. On this occasion I was taking my husband and two teenagers who had not had afternoon tea before, but as I’d enjoyed it at Harland Place twice before, I was confident they would enjoy it as much as I do. Unfortunately their first afternoon tea was a let down and the most disappointing I’ve ever had. After waiting 5 minute...
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Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal.
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British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
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European Genießen Sie eine kulinarische Reise durch Europa mit unserem exquisit gestalteten Menü, das authentische Gerichte aus Frankreich, Italien, Spanien und darüber hinaus bietet und die frischesten Zutaten verwendet, um traditionelle Aromen zum Leben zu erwecken.
Ausstattung
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Takeout
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Seating
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Visa Card
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Free Wifi
