Bonetti Serravalle - Speisekarte

really delicious ice cream at very competitive prices. the very positive impression is unfortunately ruined by a reception very below the usual Italian standards.

Takes forever to he seated, nevertheless there are fre seats, takes forever to order and to wait for the food, ofc if they will not missmatch it Food: 4 Service: 1 Atmosphere: 1

Everything was excellent and above all the friendliness of the person who served us at the table, Giovanni Meal type: Lunch Price per person: €20–30 Food: 5 Service: 5 Atmosphere: 5

Great desserts, excellent coffee, and very friendly waiters. I use to come to Italy to visit my family and I never lose the chance to pass by Bonetti. You're doing a great job, guys! :

the place is located near the movable stairs, nice place, with tables also outdoors, apart today, rainy day, ice cream taken, and coffee spotted and half mineral water, kindness, right prices.

I lived for few years near this place and I used to visit it very frequently. Now I only visit Italy few times a year, but I ALWAYS go for an ice cream there. You should not miss it, if you are close by.

1 star is even too high. Tom yum noodle is so salty and the quantity is like kids meal. Do not waste your time and money. It's definitely over priced. Service: Dine in Meal type: Lunch Price per person: €20–30 Food: 1 Service: 1 Atmosphere: 1

It's my responsibility because I went there knowing about the bad reviews, but I never thought it would be this bad... . I received tom yum without noodles. The serving staff didn't know what the problem was. While waiting for the drink I ordered, it didn't come out so I went to pay and found that it had been cancelled. I've visited other Wagamama's and the food was good, but the Serravalle branch was especially... haha. It's such a pity to see such a messed up branch in the main office.

We entered as a group of six, a big family with small children, and sat down at a table. There was no one at the reception. A waitress, who was blonde, came over and asked us to get up and follow her outside the restaurant. She asked us to read the sign by the door, which said: “Please wait.” Then she asked us to follow her back to sit at the same table she had asked us to leave. It was the height of rudeness and disrespect. She was an arrogant, impolite, and disrespectful person. Of course, we left the restaurant and did not continue with this nonsense.