Telefon: +442088983303
Adresse: 76 High Street, Richmond Upon Thames, United Kingdom, TW2 7LD
Stadt: Richmond Upon Thames
Gerichte: 15
Bewertungen: 1544
Webseite: http://www.delhiwala.co.uk
"3rd visit to the restaurant. All 3 times has service issues. First visit waited whilst they served the queue of takeaways and was told to sit on any table. Made ourselves comfortable then another person told us to move from that table even though it didn 't have reserved sign on it. Then another person came and sat us on the same table from which we had been moved from. Then they started arguing amongst themselves about the issue of seating us even though they weren 't very busy. Had to wait a long time before our food arrived as they had large paratha order..then they forgot about our coffee. We thought maybe they were having a bad day. 2nd visit almost very similar. We were pointed to the table. We sat down and 10 mnts passed not even menu given to us. We had to Hunt for the menu ourselves..no one came to take order. The girl kept drying glasses and chatting to a young male.. finally after chasing up finally order taken food arrives but they forgot coffee. Again had to chase them. No apology no smile. No acknowledgement. I wouldn 't have gone there 3rd time but my son gave us treat as he know how much I used to love going to thier Heston branch..so 3rd time just as bad. Such a negative atmosphere, staff don 't have clear roles, no one bothers about regular customers, one of the customers made a comment while they were being seated oh you changed your hair style the server didn 't even acknowledged and walked away without saying thank you or having any kind of interaction. Then While hes taking thier order , kept talking to his colleague. Rubbish service..Trip advisor reviews are old 2014. If they are reviwed again probably get 1 star.."
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