Telefon: +442825881001
Adresse: 130 Fenaghy Road, BT42 1EA, Ballymena, United Kingdom
Stadt: Ballymena
Gerichte: 9
Bewertungen: 1431
Webseite: http://www.galgorm.com/fratelli.html
"Very underwhelming experience. We were staying at Galgorm for a special occasion (shepards hut) which is fab! Having read reviews about the restaurants on site it was a hard choice as they both sounded lovely but being Italian cuisine lovers we opted for Fratelli. I booked a table well in advance of our arrival but upon entering the restaurant we were greeted with a grunt and told to wait at the side until they ‘found’ our booking. We waited for a few moments and then were shown to our table which was situated in a corner in the dark beside all the bins which are on show (not a good look for a 5 star resort) and also where they collect all the glasses at the bar which is super noisy. The service was so slow and very hard to get anyone’s attention. It was like because we were shoved in a corner they had forgotten about us. The waiter kept forgetting our orders also so he kept coming back to ask us what we had ordered again. The food was nice but the portions are very small and for the price it’s definitively not worth it. What annoyed me the most was that even in my request to book a table I mentioned it was a special occasion and not even a little desert or a complimentary drink as a gesture was done. I could over look the price of the food for the potion sizes if the service and attention to my booking had of been looked after but unfortunately I would not recommend going here. I don’t think this restaurant is up to 5 star standards in such a luxurious resort. Disappointing. Wouldn’t recommend."
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