Telefon: +441909512220
Adresse: 1a Newcastle Street, Worksop S80 2AS, United Kingdom, Bassetlaw
Stadt: Bassetlaw
Gerichte: 8
Bewertungen: 2150
Webseite: http://www.jdwetherspoon.com/pubs/all-pubs/england/nottinghamshire/the-liquorice-gardens-worksop
"We come here a lot so I have based this review on our overall experience over recent years but also to make people aware of a ridiculous policy we encountered this week. I don 't know if this particular staff member was having a bad day or if this is genuinely a new thing but it was very poor. We came for a family meal due to celebrating a grandchild birthday so were ordering a lot of food for everyone. We got confused and forgot to stipulate what drink we wanted for a couple of the meals. We realised just after we had paid and asked for the drinks before we had left the bar, just to be told No. You should have asked for them and now it 's too late These meals come with a drink so should not involve anything other than pouring the missing drinks surely? In the past we have always been asked what drink we would like when ordering a meal with a drink so this just seemed utterly ridiculous. The woman was borderline rude and just shrugged when we questioned this saying it was our fault and now it 's too late. I have still given this a 4 star review as we have always had good service before from most members of staff (including the one in question), the food is generally consistent and we usually enjoy ourselves when we come but this new policy (if it is indeed a policy) is terrible customer service. A polite reminder is all that is needed if people forget to stipulate a drink surely?"
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