Positano Sa1 - Speisekarte

J Shed Arcade, Kings Rd, Swansea, United Kingdom, SA1 8PL

🛍 Pizza, Pasta, Welsh, Coffee

3.8 💬 7290 Bewertungen
Positano Sa1

Telefon: +441792462400,+441792457000

Adresse: J Shed Arcade, Kings Rd, Swansea, United Kingdom, SA1 8PL

Stadt: Swansea

Menü Gerichte: 21

Bewertungen: 7290

"I rang at the beginning of January to book a table for my daughters 16th birthday on February 10th. I booked for 24 people and paid a deposit of £5pp. In the week leading up to our visit I had a phone call on the Monday asking for my preorders as they were not asked for when I booked. I quickly got all the orders in and emailed them to the address I was given. I didn’t receive a reply to my email to confirm so tried to ring the restaurant all day Wednesday and Thursday with no answer. I started to panic. So I tried again on the Friday and finally someone answered. She said the head chef had been unwell so they couldn’t open and today was the first day they had reopened. She checked that they had my preorders and said everything was fine and they were looking forward to seeing us tomorrow. At 1.45pm on the day of my booking I received a phone call to say that unfortunately there was a problem in the kitchen and they would have to cancel my booking. The bloke then went on to say how much business they would be losing this weekend blah blah blah, at no point did he say sorry! At no point did he offer any kind of compensation. It was only when I asked about having my deposit refunded did he mention that and proceeded to tell me he would do it when the venue was back open. That’s no good to me!! He asked me why I was so angry??!! He told me there was nothing he could do!! If there was a genuine problem in the kitchen surely they’d know about it in the morning when they were prepping for their 12pm opening?? So why was it nearly 2pm before they rang?? This whole situation was handled so badly and with no apology offered by him. It wasn’t a meal for 2 that was being cancelled (although that would still be out of order) it was a table of 24 who were celebrating a special birthday!! I then had to try to book somewhere that evening so my daughter wasn’t left without a celebration meal with her family. Thankfully we found somewhere and we had a fabulous night! Judging by previous reviews on here we might have had a lucky escape with it being cancelled! I can’t review the food but I can review the attitude and lack of professionalism by the individual that I had to deal with! I think he might need a refresher course in customer relations!"

Ganze Speisekarte - 21 Optionen

Alle Preise sind Schätzungen auf Menü.

Pasta

Nachspeise

Calzone

Hauptgerichte

Reis

Brot

Meeresfrüchte

Pasta / Nudelgerichte Klein

Fleischgerichte

Hauptgericht

Vorspeisen

Pizza

Vorspeise

Xinrui Xinrui

The restaurant seems to be closed. The restaurant wasn't open when I was here last week.

Adresse

Karte anzeigen

Bewertungen

User
User

This restaurant always provides a pleasant experience. The music is good, and they serve real Bacardi and real Coke, unlike most places in Swansea.


User
User

Had a fantastic Sunday lunch today with my wife son daughter in law and my nephew 9 months old ! The food was tasty and the service first class. Will return.


Timothy
Timothy

Great food, amazing atmosphere but terrible service, not knowing what a house red was, bringing our starters with our mains, felt like she didn’t know anything about the menu. But the food was amazing would recommend the pizza as the dough is perfection Speisekarte ansehen


Asif
Asif

The food was average. I ordered the pasta with squid ink, but it was nothing special. Unfortunately, they had run out of pizza dough and we found out 20 minutes after ordering pizza. The location is nice, but I probably wouldn't return and would instead try other Italian restaurants in Swansea.


Agusta10
Agusta10

My wife and I took friends for lunch 01/04/23, the food was good but the service pretty average. I had to approach the bar twice for a drink order. My wife took her friend for lunch today, again the food good but the service from the staff abysmal. 3 staff sat around all watching videos on their phones, 4 times they were interrupted for service from drinks to Chilli Oil, not good enough with the prices they charge. Owners or Management need to get a grip of poor staff before your reputation goes down the pan. No place for complacency.


Shabana
Shabana

The food at this restaurant was very bland. I was disappointed to find out that the beef dishes also contained pork, which was not indicated on the menu. Thankfully, I checked with the waiter as I do not eat pork for religious reasons. I ended up with a plain and flavorless Penne pasta since all the beef dishes contained pork. The food was overpriced and lacked flavor. A fast food burger would have been a better choice than the food at this restaurant. The service and decor of the restaurant were good, but that was the only positive aspect. Speisekarte ansehen


Shabana
Shabana

The food at SA1 Swansea branch was very bland, most of the beef meat dishes had both beef and pork but this was not stated in the menus and I was glad I checked with the waiter, so I ended up with a bland plain penne pasta with no seasoning or flavours. A fast food burger has more taste and flavour than the food at Positano in Swansea SA1!! Very over priced for the quality of food and please do mention the beef dishes contain pork on your menus, as a large population of communities don’t eat pork for religious reasons and some people have allergies and need to know!


Nadia
Nadia

The restaurant needs to improve on their service. They delivered a bottle of wine to our table in a wine cooler, but awkwardly added ice which caused the bottle to hang over the top. When taking our order, they informed me that the Sea Bass was not available, which should have been mentioned when we were seated. They also didn't provide a bowl for mussel shells or offer finger bowls, leading to some confusion. Unfortunately, we weren't offered dessert and after waiting a while, we had to ask for the bill. Despite the service issues, the food was enjoyable overall. I hope they take these comments into account and improve for our next visit.


Misseej
Misseej

I rang at the beginning of January to book a table for my daughters 16th birthday on February 10th. I booked for 24 people and paid a deposit of £5pp. In the week leading up to our visit I had a phone call on the Monday asking for my preorders as they were not asked for when I booked. I quickly got all the orders in and emailed them to the address I was given. I didn’t receive a reply to my email to confirm so tried to ring the restaurant all day Wednesday and Thursday with no answer. I started to panic. So I tried again on the Friday and finally someone answered. She said the head chef had been unwell so they couldn’t open and today was the first day they had reopened. She checked that they... Speisekarte ansehen

Kategorien

  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal.
  • Pasta Freuen Sie sich auf unsere Auswahl an klassischen und zeitgenössischen Pasta-Gerichten, die alle mit frischen, hochwertigen Zutaten und geschmackvollen Saucen zubereitet werden, die in jedem Bissen das Wesen der italienischen Küche einfangen. Speisekarte ansehen
  • Welsh Erleben Sie das reiche kulinarische Erbe von Wales mit unserem verlockenden Menü. Genießen Sie traditionelle walisische Aromen, die lokale Zutaten und altbewährte Rezepte kombinieren und in jedem Bissen einen Geschmack von Walisischer Kulturreichtum bieten.
  • Coffee Genießen Sie unsere Auswahl an fachmännisch zubereiteten Kaffees, von kräftigen Espressos bis hin zu cremigen Cappuccinos. Ob Sie einen morgendlichen Energieschub brauchen oder einen gemütlichen Schluck, unsere Kaffeeoptionen versprechen Wärme und Komfort in jeder Tasse.

Ausstattung

  • Takeout
  • Seating
  • Speisekarte
  • Delivery
  • Menü
  • Mastercard

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