Telefon: +441889270286
Adresse: Road, ST18 0HT, Stafford, United Kingdom
Stadt: Stafford
Gerichte: 8
Bewertungen: 4853
Webseite: https://www.saracensheadweston.co.uk/
"We waited and waited for our breakfast and decided 45 minutes and no one updating us when we had asked where our food was, was too poor. We left. Some observations there are lots of staff but they are incredibly young. There always used to be someone clearly older and experienced who was in charge and directing things. Not now. Absent the missing food the coffee was less than lukewarm unacceptably so. We were stood waiting for around 5 mins when we arrived before anyone came over to seat us. I think that is crap. If someone goes to the bar and says ‘look we have been waiting over half an hour’ the right way to deal with it is not to argue and say that your system says it is only 20 minutes. For completeness I was being kind at 30 mins it was longer and I strongly suspect that your system said ‘only’ 20 mins because the young thing that took our order got distracted after and didn’t input our order in until later. Also when you say you are going into the kitchen to check where the food is and how long it will be, don’t go for a chat with your mate at the end of the bar. Also then don’t sulk off into the kitchen when you see I haven’t moved and am waiting/watching you and then come out and not come over and update me. All in all it was absolutely amateur hour. If you run the place with kids then you get kids level of service. I am local and a massive fan Saracen’s Head and Weston Hall. I won’t be back for a while and I will post this review where I can. It is a shame to see somewhere that has been so decent go on the slide."
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