Thai Orchid - Speisekarte

5 Cathedral Yard, Exeter, EX11HJ, United Kingdom

🛍 Seafood, Mexican, European, Fast Food

4.2 💬 2666 Bewertungen
Thai Orchid

Telefon: +441392214215

Adresse: 5 Cathedral Yard, Exeter, EX11HJ, United Kingdom

Stadt: Exeter

Menü Gerichte: 35

Bewertungen: 2666

Webseite: http://www.thaiorchidrestaurant.co.uk

"Oh dear, where do I start We had horses we own running at Newton Abbot and having made the journey from Salisbury by train, decided to look for a restaurant on the way back and were pleased when The Thai Orchid took our online booking...A short while after booking we took a call asking us to delay our booking slot due to a large party arriving simultaneously, no problem I said. Anyway with our taxi already booked we arrived in the lovely Cathedral Close setting at around and enjoyed drinks outside an neighbouring bar. With no sign of the large party arrival at just after we enquired as to the availability of our booked table, but readily agreed to our previously agreed delayal On sitting at our table at around it became apparent that the proprietor (an ageing plump and goatee bearded gent) was a rather stressed. We were presented with foldered menus and a wine list as well as a tatty single sheet ‘temporary wine list’, ordering from the more elaborate list seemed to irritate ‘mine host’ , explaining he had issues with his normal supplier, hence the temporary offering, one wonders why on earth we were tempted by the normal offerings and subsequently questioned the nature of said dispute! Anyway a perfectly acceptable bottle arrived followed by our starters, part of the set meal we chose An hour later, my wife gently enquired as to the likely arrival of our main course, with it now being and our train departure being She was chastised by the proprietor for not making him aware of our ‘tight timescale’. I would not have thought an booking to catch a train at a station nearby was overly reckless On quietly discussing this with my wife, I mentioned that I thought our chosen venue appeared to be rather ‘a shambles’ This seemed to light the proverbial touch paper… ‘did somebody say the word shambles’, muttered our host, through gritted teeth… I duly admitted, explaining our disappointment, quietly and rationally, only to be roared at… telling us to get out and that we a year old couple) were banned for life My wife was consoled by what appeared to be a senior waitress, ‘oh no, not again’ she said, a history check on this very site, proving such aggressive outbursts are not uncommon here. We were escorted to the door where our charming host told me how keen he was to ‘knock my f…… block off’ Please do review my history here on Trip Advisor and judge my rationale . Never, ever have I been treated like this… This man is indeed A SHAMBLES"

Ganze Speisekarte - 35 Optionen

Alle Preise sind Schätzungen auf Menü.

To Start

Sweet & Sour Dishes (Prieo Waan)

Suppen

Rindfleischgerichte

Vorspeisen

Thai Curries (Gaeng Thai)

Fish Dishes (Plaa)

Soups &Ndash; Hot And Spicy

Thailändischer Salat

Salate

Salat

Schweinefleischgerichte*

Spicy Thai Salads

Chicken Dishes (Gai)

Entengerichte

Terrace Rim Naam Set Menu

Gerichte Mit Garnelen

Schwein

Stir Fried

Thailändische Spezialitäten

Geflügelgerichte

Jacqueline Jacqueline

We booked a table which was confirmed via email, turned up the restaurant which was closed. No notice on the website or door and still accepting bookings.

Adresse

Karte anzeigen

Bewertungen

Paul
Paul

Really enjoyed our laab salad minced meat of different types with spices. It was the most authentic dish we ate so well recommended. Would make a nice lunch with rice!


Yasmine
Yasmine

A quiet lunchtime, but made very welcome, and the food was great, plenty of food, and a very reasonable lunch menu, lovely friendly service, a must on a visit to exeter !!


Susan
Susan

Friendly staff and wonderful food. It was quite quiet and we ended up being the last customers left so had time to chat with the staff. A great evening and will definitely be back soon. Speisekarte ansehen


Elliot
Elliot

We weren’t sure what to order so went for one of the set menus. It was brilliant. We ended up with plates of food we would never have ordered but so glad it gave us a chance to try it. Would definitely recommend.


Enzo
Enzo

Wildly disappointed in service. Been here sporadically a few times over and tonight was worst service and it was for a special birthday. Had to ask for starter to be chased up and been sat in seat in excess of an hour. Then had...to ask for main course to be chased up after in the seat and gave up on dessert etc. Shame food was lovely when arrived but service spoilt it somewhat dreadful service


Monique
Monique

Am sitting in this restaurant right now. We have been here for one and a half hours. So far they only have managed to produce starters for of us both delivered at different times. After asking numerous times I was told mine was “difficult...to cook” when it came it was deep fried frozen breaded sea food with a standard sweet chilli dip. Not difficult to cook at all. My partners starter of mushroom satay was pretty dull too. Dreadful service and so far pretty mediocre food. I would not recommend this restaurant to anyone Speisekarte ansehen


Jeanne
Jeanne

We booked online and had this confirmed in an email. We turned up on time having driven miles to Exeter, then Park and Ride and finally a ten minute walk to arrive spot on Wed December for our Thia experience. How dissapointing...to find the restaraunt CLOSED. No notice with any explanation. I rang the number to hear an answering machine. Just as we wre leaving we saw a man come out and we obviously asked what was going on. He said he was a chef and there was illness at the restaraunt. NO NOTICE ON DOOR NO E-MAIL We are not well pleased !


Koloman
Koloman

Have eaten at the Thai Orchid many times, the food and service has always been excellent. However, today was very different! We booked a table for lunch and had an emailed confirmation several days ago. After a mile drive, we arrived at the restaurant...at the agreed time to find the door locked and lights off. Knocking the door brought a man who said they wern't open despite our booking. He closed and locked the door not very professional! Some minutes later, we managed to attract the attention of a lady who turned out to be the chef. She was far more polite than the previous man, contacted the owner, who, from the conversation didn't seem to care. The chef said we could go inside, but she...


Danuta
Danuta

Oh dear, where do I start We had horses we own running at Newton Abbot and having made the journey from Salisbury by train, decided to look for a restaurant on the way back and were pleased when The Thai Orchid took our online booking...A short while after booking we took a call asking us to delay our booking slot due to a large party arriving simultaneously, no problem I said. Anyway with our taxi already booked we arrived in the lovely Cathedral Close setting at around and enjoyed drinks outside an neighbouring bar. With no sign of the large party arrival at just after we enquired as to the availability of our booked table, but readily agreed to our previously agreed delayal On sitting at... Speisekarte ansehen

Kategorien

  • Seafood Tauchen Sie ein in die frischesten Fänge des Meeres mit unserer Meeresfrüchte-Auswahl, die exquisite Gerichte mit hochwertigem Fisch und Schalentieren bietet. Genießen Sie den Geschmack des Ozeans in jedem Bissen!
  • Mexican Authentische mexikanische Aromen erwarten Sie mit heißen Fajitas, herzhaften Tacos, pikanten Enchiladas und frischem Guacamole, alles zubereitet mit reichen, traditionellen Gewürzen und serviert mit lebhaften Beilagen. Genießen Sie eine Fiesta auf Ihrem Teller! Speisekarte ansehen
  • European
  • Fast Food Genießen Sie eine Vielzahl von schnellen und köstlichen Mahlzeiten, die sich perfekt für unterwegs eignen. Von saftigen Burgern und knusprigen Pommes Frites bis hin zu erfrischenden Getränken – unser Fast-Food-Menü stillt Ihre Gelüste mit schnellem Service und unwiderstehlichen Aromen.

Ausstattung

  • Takeout
  • Seating
  • Speisekarte
  • Delivery
  • Menü
  • Reservations

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"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."