Telefon: +447525185013,+441723368161
Adresse: St Nicholas Cliff, YO11 2EZ, Scarborough, United Kingdom
Stadt: Scarborough
Menü Gerichte: 9
Bewertungen: 1207
Webseite: https://www.britanniahotels.com/hotels/the-grand-hotel-scarborough/
"Honestly a very mixed one for this place I’ve had afternoon tea here earlier in the year it was great, service a bit slow but over all great. However, recently we went for lunch and what a shambles! Firstly sat on a dirty table that was then cleaned while we sat at it, had to wait 20 minutes for someone to take our order. Tea for 2 the cups and spoons were filthy we had to ask for more then had to wait a further 10 minutes to find someone to ask for sugar the glass for a coke was covered in Greasy finger marks. The food came pretty quick probably because non of it was cooked) fish and chips was the worst fish and chips I’ve ever had chips were freezing and still had a thick layer of fat on them from where they’ve been blanched then put in the fridge and not cooked properly and for long enough afterwards, the fish was off it tasted so strong it was inedible, mushy peas freezing so over all that meal wasn’t eaten the ploughman’s well that was very average when it says rare beef it’s raw not rare, had much better elsewhere. Made the waitress aware of all the above issues and wasn’t interested just said ohh I’ll talk to the chef never tried to rectify any of it. Then to top it off getting asked to move half way through eating for a workman to get to plug to test it just took the biscuit I understand these things need to be done but come on you get them done when you’re closed not open with guests in. Over all a terrible experience and really below expectations for the sort of pace they try claim to be."
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