Telefon: +441684218410,+441684310453
Adresse: Rhydd Road, WR13 6PD, Malvern Hills, United Kingdom
Stadt: Malvern Hills
Gerichte: 8
Bewertungen: 2791
Webseite: https://worcestershiretouristguides.com
"I have never written a review on Trip advisor before but I felt obliged to after the disgraceful experience we had for lunch today! I attended the Plough and Harrow for a mid-week lunch with my Grandparents. The pub itself is lovely and the furnishings are beautiful, so I was expecting quality food to match! Both myself and my Gran ordered the light bite Beetroot and Goats Cheese Salad. This was £12.95. The food took around 30 minutes to arrive and when it did I was shocked by what was put in front of us. I didn’t think anywhere could get a simple salad wrong, but this place has proven me wrong! The salad consisted of two lettuce leaves, 3 orange segments and the tiniest amount of beetroot and cheese. As the waitress put the meal in front of me I honestly believe this was a joke. I couldn’t understand how the chef thought that it was acceptable to serve this meal and price it at £12.95! A waitress came over to ask us how our food was and I had to say something. I didn’t think it was right that we were spending £26 on these “salads”. The waitress did apologise and I could see that she completely understood where we were coming from. At the end of the meal we were offered free deserts by the waitress however we were only at the pub for lunch as we had an appointment to go to nearby and didn’t have time to have desert. The waitress bought the bill to us and said she had taken our coffees off the bill, but did not take off either of our “salads”. At no point did the manager come over to apologise or offer to take either meal off the bill. It felt as though the management didn’t care about the feedback! I wouldn’t recommend this restaurant to my friends or family!"
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