The Queen's Head - Speisekarte

Church Street, HP5 1JD, Chiltern, United Kingdom

🛍 Pub, Thai, Asian, Drinks

4.2 💬 5251 Bewertungen
The Queen's Head

Telefon: +441494778690

Adresse: Church Street, HP5 1JD, Chiltern, United Kingdom

Stadt: Chiltern

Menü Gerichte: 15

Bewertungen: 5251

Webseite: https://www.queensheadchesham.co.uk

"For the last 10 years my partner and I have gone to this pub on and off. It holds special memories as the place we first met and have always gone out of our way to visit, not just for the memories, but the food too. Today was our last visit. I don 't know if it has completely changed hands but oh my.... definitely a shadow of it 's former self (to be polite). Staff Massively understaffed while they were very pleasant, no one came to ask if the food was OK (even after complaining about my dish which takes a lot for me to do), had to wait almost 5 minutes to be served upon entry with only two others at the bar waiting. Then the same again to order food a few minutes later with the staff member struggling to pull a peroni (some issue with the lines somewhere not their fault but my issue here was the complaint to a regular customer in earshot of everyone else waiting about this). Shift change came after our food was served and my meal had no sauce (stir fry dish) so I returned it to the bar explaining this. I was given an apology and told my meal would be redone. Fine not an issue. Only it came out 1 minute later with a minute amount of sauce and was clearly the same dish (I 'd broken up my rice which was as it was when i returned the plate). After this no one came to ask if everything was OK not good service after a customer has an issue with a meal. Food plain and basic we each had the garlic and pepper stir fry not a hint of pepper to be found and it was rather herby not what a Thai should taste like and nothing like we 've had before (same dish, same place in the past). Portion sizes were more like a kids size or a small lunch size, and as mentioned barely any sauce on one, and none on mine at all (image below is AFTER they added sauce). It was very disappointing knowing what previous chef 's have delivered both in taste, size and presentation. We used to love this place for food would always recommend it and took people there who were visiting but not now, could have made better at home. Fryers were broken so all but two of the starters were off leaving only prawn crackers and dim sum. We had crackers and asked for them to come out with the main they came out first (not a major issue but a little annoying none the less). Had to leave half the rice because it was dry with no sauce to soften it and part of the rice was stuck together and hard like it had been sitting waiting to be served worrying considering we had our meals within 5 minutes of ordering not freshly cooked chicken then! I wonder how long it has been sitting waiting for someone to claim it? To say it was hot would be a step too far also! The only reason we ate it was because we had nowhere else to go in the time frame we had available otherwise we 'd have requested money back and gone elsewhere. Atmosphere challenging while it was calm and fairly quiet within the vicinity two tables ordered food while we were eating (think of the bar as a square with us in a corner), both corners next to us ordered soon after us. Each time their food was ready, we were disturbed (even though we were eating), because the bar staff had added our table number to all three orders (I overheard the young gentleman delivering the food mention this on the second occasion he disturbed us he apologised and not his fault at all). During this time another man (assume a chef) went around the bar offering a free doughnut for dessert to every table. While I appreciate the gesture, it looked unappealing and yet again, we were disturbed while eating. Finally, we went to leave and waiting 5 to 7 minutes to pay our tab while the single bar staff made drinks and delivered them via table service to the back bar. So in the hour we were there, we spent around 15 minutes at the bar waiting for service (granted there were apologies given but it wasn 't exactly busy the staff had no idea how to multitask or make conversation set up orders with those waiting it was very tunnel visioned), food was sent back and then not followed up on and it was average at best. Extremely disappointing when we know what the pub used to be like and in all honesty, we would go elsewhere moving forward between Chesham and Amersham there are many Thai restaurants and this place has quickly gone from the top to the bottom of the list. Couple that with a ever shrinking menu from how it was when we first started visiting (when the food was at it 's best), I can safely say we will not be returning. I do not complain lightly I worked MANY years in retail and hospitality, including pubs, bars restaurants (kitchen and FOH) and held supervisor roles too, I appreciate something can have an 'off day ' but this was something different many things were broken not working, basic service and food and no connection with the customers (even after something was sent back) other than to complain or apologise for the lack of service. Definitely won 't be recommending this place again and will go somewhere where both the food and the customer service is a whole lot better."

Ganze Speisekarte - 15 Optionen

Alle Preise sind Schätzungen auf Menü.

Thai

Indisch

Gebratener Reis

Nachspeise

Vorspeise

Thailändische Gerichte

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Voyage66131017400 Voyage66131017400

Table service wow! Long overdue uplift and the menu has a table d’hotel option and a full lunch menu to add further choice

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Bewertungen

Sonakshi
Sonakshi

Came for the pad Thai, delicious light and full of flavour. Great food cooked from the heart. I’ll be back . Thankyou chef


mammaf2016
mammaf2016

Very disappointed as on your website you stated coffee pastries served every morning . . . The only thing you could offer us this morning two cups of coffee for £7.


lionelw456
lionelw456

As a family of 4 we thoroughly enjoyed our Thai meal in the restaurant. The room is cosy and the food was excellent and the staff very friendly. I would rate it as the best and most authentic Thai food to be found locally. Speisekarte ansehen


shreypuranik
shreypuranik

My friends and I decided to grab some drinks and food at the pub on a Saturday evening as we were in the area. We loved the atmosphere, but even though we ordered all of our food at the same time, all of our dishes arrived separately. In my case, my order arrived 20 mins after everyone elses, and I was served the wrong dish. I had ordered a Thai Red Curry with chicken, but was given a vegetarian dish. The dish itself was delicious, but it doesn't take away from the lack of attention to customer service. I feel bad writing this review as I really like the venue, but won't be dining here again out of choice.


AlixBlumMatt
AlixBlumMatt

We booked a table in the bar for an early supper, to celebrate a birthday, and had a fabulous meal. The service was quick and efficient, the food delicious and good value for money. The pub was really busy (rugby World Cup final! but the food came out in very good time and it was all good. We shared a mixed starter, which was yummy and not greasy as they can be sometimes. Our son had the Pad Thai for main, which he loved and wolfed down, and my husband and I shared a duck curry and a special fried rice, both of which we really enjoyed. The pub was lovely and cosy with a great buzzy atmosphere. All very good … we will definitely return!


912graemep
912graemep

Ah, the Queen's Head. Our lovely local that we used to go to most weeks for lunch. Their old Lunch Express (two courses for about £12) was great, with a good selection of mains. Now they've been renovated and under new management, gone is the Lunch Express to be replaced by a 2 (or 3) course limited lunchtime menu. Red, Green and Yellow curries with a choice of chicken, beef or prawn, has now been reduced to yellow chicken, and red beef. There's still a few other favourites, and no doubt the chef is the same. Portions did seem a little smaller for the mains, but the biggest difference is the price; £22 a head! Doubt we'll be going back again for lunch at that price. Staff pleasant and friend... Speisekarte ansehen


Flemming
Flemming

Sundance Multiprocessor Technology Ltd, Waterside, Chesham has used the Queen's Head, since we founded our company in 1989, as our local Canteen for a quick and cost effective place to lunch with Colleagues, Supplier or Customers It has come under new Management and was still in the process of refurbishment on Thursday 7th September (today so slightly noisy, but clean in our area of sittting. I am really not sure what was wrong with the old colours, but a nice smell of paint ; However, my issue is that the 2 course lunch menu is £22.00 No Green Curry with prawns. I opted for a Yellow Curry, but full of cheap potatoes and a bit of chicken. I could have asked for a Prawn version, but that was...


Hannah
Hannah

This has been mine and my family's favourite pub for a good few years now and it has never been anything short of excellent. From the attentive and friendly staff who couldn't do enough for you, the decor reminding you of the pub's history and the fantastic Thai cuisine which (in my opinion) cannot be surpassed by any other restaurant. I had the Pad Thai which was cooked to perfection; as someone who doesn't eat most meat I was delighted to see a large variety of vegetarian options available. There is evidently a lot of care put into each individual meal and each of my friends agreed they were perfect regarding both presentation and flavour. The manager took fantastic care of us all and pull...


SJW19851978
SJW19851978

For the last 10 years my partner and I have gone to this pub on and off. It holds special memories as the place we first met and have always gone out of our way to visit, not just for the memories, but the food too. Today was our last visit. I don 't know if it has completely changed hands but oh my.... definitely a shadow of it 's former self (to be polite). Staff Massively understaffed while they were very pleasant, no one came to ask if the food was OK (even after complaining about my dish which takes a lot for me to do), had to wait almost 5 minutes to be served upon entry with only two others at the bar waiting. Then the same again to order food a few minutes later with the staff member... Speisekarte ansehen

Kategorien

  • Pub Genießen Sie eine lebendige Atmosphäre mit unseren klassischen Pub-Favoriten. Von herzhaften Burgern und Fish 'n' Chips bis zu würzigen Pasteten und Craft-Bieren verspricht unser Menü ein gemütliches Erlebnis, ideal zum Entspannen mit Freunden.
  • Thai Genießen Sie die lebhaften Aromen Thailands mit unserem Menü, das eine köstliche Auswahl an Gerichten bietet, von würzigen Currys bis hin zu duftenden Pfannengerichten, alle mit authentischen Gewürzen und frischen Zutaten zubereitet. Speisekarte ansehen
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  • Drinks Stillen Sie Ihren Durst mit unserer erfrischenden Auswahl an Getränken, von handgefertigten Cocktails und erlesenen Weinen bis hin zu alkoholfreien Köstlichkeiten, darunter Limonaden, Säfte sowie fachmännisch gebrühter Kaffee und Tee. Perfekte Ergänzungen zu Ihrer Mahlzeit!

Ausstattung

  • Wifi
  • Takeout
  • Speisekarte
  • Seating
  • Menü
  • Cash Only

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