Telefon: +441612723272,+448448799044,+441324711911
Adresse: Macdonald Inchyra Hotel And Spa, Falkirk, United Kingdom
Stadt: Falkirk
Gerichte: 35
Bewertungen: 444
Webseite: http://www.macdonaldhotels.co.uk/our-hotels/macdonald-manchester-hotel-spa/eat-drink/
"I visited the MacDonald Inchyra Hotel Spa in Falkirk for a 2 Course Sunday Lunch for 2 people on Sunday 8th August, and would like to express how disappointed I was. My partner ordered the Roast Chicken with Yorkshire pudding, vegetables, roast potatoes and...jus. Instead of the roast chicken, roast beef, was brought out. We thought this as a simple mistake and returned it, awaiting the roast chicken to come out, with my meal going cold, as I did not want to commence my food before my partner’s had arrived. When the roast chicken dinner came back, the Yorkshire pudding was missing. I queried with the waitress, who came back 10 minutes later with a cold Yorkshire pudding on a small plate, with gravy on the underside of the pudding I can only suspect this was the same Yorkshire pudding that arrived with the original beef dinner, and had since been sitting to the side to also go cold. Before ordering her dessert, my partner asked the flavours of the the 3 scoop Arran ice cream, and was advised by Julia the waitress that it was strawberry, chocolate and vanilla. When the ice cream came out, it was strawberry, chocolate and rum raisin. My partner ate the strawberry and chocolate and left the rum raisin. Normally I wouldn’t have raised this as an issue, but due to the already disappointment with the mains it felt as though there was a lack of care and effort from the kitchen. I therefore raised this with Julia whilst paying. She was apologetic and advised that kitchen must have ran out of vanilla. As the manager of a food establishment myself, I completely understand how and why such mistakes happen, and that it is appropriate to replace with an alternative when certain products run out of stock. However, I would be inclined to believe that the more appropriate response would have been for the kitchen to advise the waitress of this, so as to allow for us to choose an alternative. If the kitchen hadn’t seen this as an option, due to staffing pressures or whatever other reason, I think the vanilla flavour should have been replaced with either chocolate or strawberry, as these were the other two flavours that were requested, so at least it was known that the customer liked these flavours. I feel that to assume rum and raisin as an appropriate replacement for vanilla was random, especially given that rum and raisin ice cream isn’t a flavour that everyone likes. Staff hotel were polite and the hotel was aesthetically pleasing, and as stated, the first one or two mistakes I could bypass, though this experience would definitely put us off returning in the future, either for a stay, spa or food. I had emailed the hotel privately prior to posting but like some of the other commenters, I also feel palmed off after having received no reply."
Speisekarte - 35 Optionen
Alle Preise sind Schätzungen.
Sorbet
Kalter, schmelzender Sorbet, erfrischend und fruchtig, ideal als leichter Nachtisch an einem warmen Sommertag.
Garnele
Garnelen in einer pikanten Knoblauch-Chili-Sauce, serviert mit frischem Koriander und Zitrone.
Caprese
Frische Tomaten, Mozzarella, Basilikum, mit Balsamico-Glasur beträufelt.
Lendenstück
Zartes Rindersteak, perfekt gegrillt, serviert mit einer pfeffrigen Sauce und Beilagen.
User
eating was excellent and service by mia and ava was excellent. will definitely visit this restaurant again.
Adresse
Bewertungen
User
my man is very fussy about his steak and he loved his steak here absolutely. it was cooked to perfection and enjoyed every bite of it.
User
visited for a 60th birthday party. great service from the staff and the meal (all 3 courses) was delicious. I would highly recommend the venison main course.
User
The service was good, the food was generally average to good. But this is a steakhouse in name only. From Sunday to Thursday the steak board in the restaurant remained the same. Flatiron or sirloin were the only steaks offered. If you pay by card,...don't tip, staff won't see it.
User
We booked in for a Sunday Roast with an Itison voucher . The staff were friendly and helpful ,Charlotte and Lisa could not be faulted . We both had the Prawn Cocktail which was generously proportioned And took the Sunday Roast Beef absolutely outstanding its...a long time since I have had a roast like that . We will be back !
User
Ate here while staying in the hotel for a long weekend. The food was okay but nothing exceptional. Appreciate that due to Covid a restricted menu is being offered but was very restricted for vegetarians. There was nothing special about what we had but this...was by far the most expensive meal of the weekend and didn't reflect real value for money. The hotel itself was excellent and had no complaints about the stay but would eat elsewhere if we came back
User
very expensive menu, but service and experience does not fit to the price range. the one we sat on was dirty with crumbling that had everything from someone else over. the service was very slow, especially considering that it was only 2 or 3 tables occupied. they had not. some cranberry juice to make the cocksuckers we wanted from the menu. eating was lukewarm (hand cut chips almost cold and seemed undercooked), pudding had a fly on it. cutlery was not provided for those with steak and had to be requested. had to stand up to ask for the bill after sitting with empty feeds for the old, and then nobody could come to pay for actually. ends up to the cash to pay on the way. very inexperienced st...
User
The service and atmosphere were really good and the staff were very friendly. As we were eating at a Steakhouse we ordered Steak. My husband likes his steak well done (yuck) and he got it cooked all through just as he likes it. Mine was...medium rare and a bit more medium for my tastes but you can forgive that when they are trying to get the hubbies right. We ordered the peppercorn sauce which was a bit disappointing and not very peppery and the hand cut chips, which we both felt needed a bit more cooking and the black bits cutting out of them. Once we had eaten it seemed that there were no staff about for us to be able to order a coffee so we ended up just going back to our room and having...
User
We had the occasion to visit the Inchyra Grange restaurant last night to meet friends we haven’t seen in some time. Having reserved a table for 4 my wife and I were shown to a table for 2 when we pointed the discrepancy out we...were asked to stand in the middle of the restaurant while the booking was checked. The host returned shortly and promptly pushed two twin tables together whilst apologising for the mix up. Due to the COVID restrictions we were told that we could only order alcohol once but could order as much as we liked in that round doubt if that was the Scottish government’s intention when the rule was applied! My wife and I ordered the sirloin and asked for it to be served ‘mediu...
User
I visited the MacDonald Inchyra Hotel Spa in Falkirk for a 2 Course Sunday Lunch for 2 people on Sunday 8th August, and would like to express how disappointed I was. My partner ordered the Roast Chicken with Yorkshire pudding, vegetables, roast potatoes and...jus. Instead of the roast chicken, roast beef, was brought out. We thought this as a simple mistake and returned it, awaiting the roast chicken to come out, with my meal going cold, as I did not want to commence my food before my partner’s had arrived. When the roast chicken dinner came back, the Yorkshire pudding was missing. I queried with the waitress, who came back 10 minutes later with a cold Yorkshire pudding on a small plate, wit...
Kategorien
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Meat Genießen Sie die reichhaltigen Aromen von fachmännisch zubereitetem Fleisch, von saftigen Steaks und zartem Brathähnchen bis hin zu zarten Rippchen und herzhaften Lammgerichten. Jede Auswahl verspricht ein zufriedenstellendes und köstliches Erlebnis für Fleischliebhaber.
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Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
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Chicken Entdecken Sie eine Vielzahl köstlicher Hühnergerichte, fachmännisch gewürzt und perfekt zubereitet. Unsere Speisekarte bietet alles von klassischen Favoriten bis hin zu innovativen neuen Kreationen, die jeden Gaumen zufriedenstellen werden.
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Chocolate Dekadente Schokoladengenüsse, hergestellt mit reichhaltigem, hochwertigem Kakao. Verwöhnen Sie sich mit einer Vielzahl von Angeboten, von seidigen Mousse bis hin zu flüssigem Lavakuchen, die jeweils dazu entworfen wurden, Ihre Sinne zu betören und Ihre süßen Gelüste zu befriedigen.
Ausstattung
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Amex
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Seating
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Discover
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Free Wifi
