Telefon: +441444416316
Adresse: Snowdrop Ln, Haywards Heath, United Kingdom
Stadt: Haywards Heath
Gerichte: 17
Bewertungen: 2926
Webseite: https://snowdroprh16.com/
"Been to Snowdrop Inn many times. Today was awful. Food and waiter was fine. It was empty today, but the food was awfully slow coming out. I can understand it is New Year’s Eve and staff are on holiday. We ordered off the childrens menu for our 2 year old granddaughter. No apple juice and no tomato pasta. So we had no choice but to have the cheese pasta, which she did not like, know one’s fault. Out of a matter of principle I explained nicely that our grandddaughter did not have a drink or desert (watching the people dining near us wait for over 30 minutes for their desert, put us off ordering). We were informed the management said no discount on a £11 meal. Customer service is all important. As I say we have spent hundreds at this restaurant, and the service and food have been second to none. For the sake of a couple of pounds and poor management customer service. 2 stars. It is the principle, you should not pay for anything you have not received. Poor Management today."
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