Telefon: +441952433108
Adresse: 21 The Wharfage, TF8 7NH, Telford and Wrekin, United Kingdom
Stadt: Telford and Wrekin
Menü Gerichte: 9
Bewertungen: 6025
Webseite: http://theswantaphouse.co.uk/
"Where do I Start. First of all the room was grimy and tired. Everything really could of done with a good deep clean and a new lick of paint. The description on the The Swan Taphouse says open till late and doesn't specify an actual time , but we were informed they were open till twelve at night when we arrived. So there was a consent noise outside the window with the beer garden being directly below. The key we were given was bent and we were instructed to forcefully yank the key out of its lock if it wouldn't come out. The bath only gave out Luke warm water and the water pressure was low. Bed side lights barley worked with the one bulb flickering and some of the plug sockets weren't working. The one member of staff we saw was generally lovely but that was the only member of staff we saw. Now we should of learned from the state of the room that the food wouldn't be up to scratch but we were tired and hungry so we thought we would risk it. I know, that's on us! We waited an hour for our food and it arrived cold and bland, surprising really when there was only around 8 people there. Now for the breakfast, when booking at the The swan taphouse you would of thought the breakfast would be served at the place you paid to stay in right? Wrong! It was served at a different pub and that wasn't mentioned when booking the room! There was nobody there in the morning to ask you about your stay as a member of there staff doesn't start till 12pm. We could of questioned it after arriving that day but with so much wrong with the room we dreaded to think what the rest of the rooms were like."
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