Telefon: +442392830009
Adresse: Eastern Parade, Portsmouth, United Kingdom
Stadt: Portsmouth
Gerichte: 15
Bewertungen: 8726
Webseite: http://www.thetenthhole.co.uk/
"Food was fine but not happy with the customer service we received today. We took be of the ketchups and upon opening it, it exploded everywhere, all over the table, floor and my wife’s clothing. I reported to the tall ginger staff member what had happened and I just was pointed to the tissues and ketchup upon the other side of the room, I tried to explain that there was a big mess around our table and was faced with ignorance and an uncaring manner. I took some tissues back to the table and returned the out of date carbonated ketchup and she just took it and threw it into the bin without any questions or offering to provide wet tissue or cleaning stuff to clean the ketchup from my wife’s clothing, the mess was left all over the floor! We’ve always loved coming to the Tenth Hole but this experience has completely left us never wanting to return, with the prices you pay to eat and drink here you would expect a good level of service from all of the staff, everyone else was very nice but the tall ginger girls customer service was actually shocking."
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