Telefon: +441223846668
Adresse: 1 Hinton Way, CB22 5BE, South Cambridgeshire, United Kingdom
Stadt: South Cambridgeshire
Menü Gerichte: 22
Bewertungen: 2381
Webseite: http://www.zarashelford.com/
"I recently ordered and paid for a takeaway over the phone for a Saturday at 6.45. I arrived to find a group of around 10 people waiting. Clearly there were a lot of annoyed customers waiting beyond their ordered time. Arguments broke out when some wished to tell staff they were outside. But one large male prevented anyone passing him by standing guard at the door. A fight nearly broke out... At 7pm I collected my cold food that had been standing on the counter for some considerable time. It was total chaos with the restaurant accepting no responsibility for managing the queueing process. A deplorable and potentially dangerous situation. This has never been my favourite local Indian restaurant...and when it came to eating the food I remembered why. Onion bhajis were 90% flour paste. The chicken Al Badami sauce was inedible because it was exceedingly sweet, the precooked chicken chunks tasted stale and lacked any other flavour. Chicken Balti was barely acceptable..the Nan was par-cooked and inedible....a disgrace. At point of ordering I claimed the promised £5 discount and then it was not deducted from the bill. I’m a great believer in the good use of Trip-advisor ....but NOT as a tool to complain...but this is an exception. Every aspect of this restaurant’s takeaway service was appalling and we will not be returning."
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