Rhondda Cynon Taf
Jade Garden

Jade Garden

27 Talbot Rd, CF72 8AD, Rhondda Cynon Taf, United Kingdom

Meat • Pasta • Cheese • Chinese


"We use this Chinese as it has such great vegan options. But to be honest we will have to find somewhere else. It’s a shame but the customer service is simply awful. We had a meal delivered for the family a couple of months ago and our vegan dish had bits of fried egg through it. We rang straight away but it was too late to have another delivered and my husband just made himself a sandwich while the rest of the family enjoyed a Chinese meal. They said they would put a note on my account to have a free meal next time we order. We ordered yesterday and asked for the free meal but they said there was no record of it as all accounts are wiped clear after a month and more or less said I was fibbing anyway as they wouldn’t put egg in a vegan meal! No apology and quite a rude response but we placed another large order for the family anyway for collection. They said it was £61.80 and had to be paid in cash. We collected it and picked up a new menu while we were there. The next day I added up all the meals from the new menu and it actually should have cost £56.80. I rang them and said I was overcharged by £5. They just said there was nothing they could do about it as they keep no records for that. Said if we paid by bank transfer they may have been able to help. I explained they told us it was cash only. Again no apology and simply stated there was nothing they could do. Absolutely awful customer service and making me feel like they thought I was making it up. We will not buy there again."

The Brynffynon

The Brynffynon

Llanwonno, Ynysybwl, CF37 3, Rhondda Cynon Taf, United Kingdom

Cafés • Steak • Mexican • British


"Had heard nothing but good things about this place from many colleagues so as were hiking in the area today we thought we'd give it a go. The local scenery en route is stunning the place is easy to find and has a large car park. The restaurant and bar are clean and cosy and there are several tables in a beer garden. Bar waiting staff are lovely. The waitress in particular was really friendly and happy, such a contrast compared to many of the places we've been to recently. We visited as a couple and both had 12 Oz Gammon with fried egg, grilled pineapple, chips and peas (one with a salad), with a side of onion rings between us. The portion sizes are generous and reasonably priced. The gammon was juicy and tender, perfectly cooked. The hand-cut chips were perfect and the other accompaniments were also excellent.Overall, the food is out of this world. It's been many years since we've had good this good when eating out. We don't often eat dessert when eating out but there was a table of six seated nearby who must have been there a little before us and they ordered an assortment of desserts while we were still eating our mains. Their praise was so vocal we thought we couldn't leave without dessert as they were making our mouths water. From the generous range of desserts we both decided to have the Salted caramel blondie cheesecake, with ice cream. There were no regrets! Pleased to say the desserts are every bit as excellent as the mains. £13.50 for each main and £4.95 for each dessert, plus two rounds of soft drinks, the bill came to just under £50, not including a tip (which we felt was well deserved due to the excellent service). We feel this is a more than reasonable price for the quality of the food and have already decided we will be returning soon. The menu was varied and appears to have something for all tastes and there are several children's meals available. There seems to be a steak night, chicken night, curry night and burger night, which we will obviously have to check out! We finished our visit in the beer garden, finishing off our drinks, with the company of a very friendly cat (we assume the cat is owned by the hotel as there don't appear to be any nearby houses). 10 10 would visit again."

Cafe Fresco

Cafe Fresco

4 Mill Street, Rhondda Cynon Taf, United Kingdom, CF37 2SN

Cafés • Seafood • European • Fast Food


"Partner and I had forgotten our bank cards so unable to draw out cash. We came to cafe fresco and asked if they took card payments. Was told cash only, we replied we only had our phone so the server said he would take a card payment this once. We ordered. Came to pay and after getting up the list of available wifi networks, I asked which wifi was theirs as my reception was terrible and he shrugged. Then produced a piece of paper with the network and password. I joined, opened my banking app to make the transfer and handed my phone over for him to input his details. He then told me “no” very abruptly. I was confused. He then, again abruptly told me “how I pay in shops” and told me to put my phone onto his. I then realised he was using his phone as a terminal. While the transfer was going through the way he proceeded to talk to me, as if I was stupid and a child, caused the cafe to go silent and customers staring. He then dismissively told me the transfer had gone through and to take a seat. One, of taking a card payment had been so much of a hassle we would’ve gone elsewhere two, I have an honours degree and 3, I’m 38 years old. The food was decent, no complaints there but, the whole experience was marred by the servers bad attitude. We couldn’t wait to finish and leave. There was no thank you for our custom, even when our drinks were brought over, there was silence. We will not be returning here again. Maybe he was having an off day but, if paying by card was such a chore then we would have happily left and eaten somewhere else."