South Lakeland
The Magic Roundabout

The Magic Roundabout

United Kingdom, LA23 3BY, South Lakeland

Meat • Steak • Coffee • Cheese


"Lovely breakfast and nice spot on the corner in Windermere. Very poor customer service. There is a sign saying ‘please wait to be seated’ and so we stood in the doorway for several minutes while the waitress avoided eye contact with us and was walking around the cafe. No hello or just a minute which would have been fine. There shouldn’t be a sign saying please wait if the waitress is not going to acknowledge people when they walk in. Baring in mind the cafe is tiny so we were blocking the full entrance and she most definitely knew we were there. I had to grab her attention as she refused to look over and kept walking away, which makes it rather awkward to just loiter in the doorway. We asked if we can sit anywhere. She said yes and then grabbed some dirty cups off our table. She didn’t come back to wipe it and didn’t give us any menus. We then went to get the menus ourself. Then, again, she was walking around and not making any eye contact or coming near our table. She served two other tables who both arrived after us, and even then, still did not come over. Not even to ask us for drinks first. I had to shout across to ask for our order to be taken as she kept wondering off in the other direction. No cutlery brought until after our food arrived. Overall great food and a nice spot, but the customer service isn’t great and it isn’t hard to greet customers when they come in and provide them with basics such as a menu and a clean table"