Balmoral Arms - Speisekarte

13 -15 Victoria Rd, Ballater AB35 5RA, United Kingdom

🛍 Bars, British, European, Scottish

4.1 💬 2261 Bewertungen

Telefon: +441339755413

Adresse: 13 -15 Victoria Rd, Ballater AB35 5RA, United Kingdom

Stadt: Ballater

Menü Gerichte: 12

Bewertungen: 2261

Webseite: https://www.crerarhotels.com/collection/balmoral-arms/

"Additionally, their bookkeeping was chaotic. They double charged me for my stay: first, they charged the full amount of the room to the VISA I used to make the reservation, and then they also charged the full amount plus meals and incidentals to the AMEX I provided upon check-in. When we checked out, we pointed out the error, and they assured us it was fixed and provided us with a corrected receipt. However, they never reversed the charge on the credit card. When I reached out a month later after noticing both charges on my statements, they weren’t very eager or prompt in assisting me. Overall, it’s a nice place, but be cautious with your charges. **Response:** I provided the necessary information about the overbilling at checkout. Your staff confirmed they received my email before I left and assured me the issue was resolved. Unfortunately, that was not the case, and now you can’t even locate the email I sent. I’ve resend the information, along with a detailed letter and proof of the two credit card charges. The double billing should never have occurred, and when it did, it should have been addressed properly at that time. I shouldn’t have to spend my time twice to rectify this clear mistake, and your staff shouldn't treat me as if I’m trying to cheat you. A sincere apology for the oversight and the inadequate resolution would be appropriate."

Ganze Speisekarte - 12 Optionen

Alle Preise sind Schätzungen auf Menü.

Fischgerichte

Nachspeise

Suppen

Steaks

Mexikanisch-Amerikanisches Essen

Hauptgerichte

Amerikanisches Essen

Salate

M M

Not impressed with the atmosphere

Adresse

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Bewertungen

Bianca
Bianca

Scotland how I imagined... Rooms: 5 Service: 5 Location: 5


tom
tom

Amazing bar lunch. One of the best fish and chips I have experienced in a pub. Chef takes the time to come out and deliver the food. Nice friendly chap. Would defo recommend this for pub food. Great taste large portions. Looking forward to our next visit in a weeks time. Thanks again. Service: 4 Location: 4


Roberto
Roberto

Charming little spot with delightful food and drinks! The culinary offerings are truly exceptional. As for the accommodations, I would rate them a solid 4. The service is also commendable, earning another 4 stars. While the location is decent, I'll give it a 3. This hotel is perfect for a romantic getaway, offering a serene and peaceful atmosphere. Speisekarte ansehen


Jo
Jo

Had a lunch here. Meal was very average. No vegan options apart from sandwiches available and it was a very low effort vegan option. They even added cheese and onion crisps which definitely aren't vegan. My partner is not a strict vegan so it wasn't an issue but they should've known better. I had the game pie which was pretty nice but the venison was quite dry. It was cosy and the waitress with the American accent was really lovely. People on reception were not so welcoming and didn't help us.


Kate
Kate

We had a meal at this hotel. Despite being the second group seated in the dining room a lot of others were being served their meals before us We waited over an hour before having to ask if our dinner was in its way. One of the meals was inedible and the other was cold. Despite the staff being very apologetic and taking the drinks off of the price of the bill I could not recommend this hotel as a place to eat. We mentioned our experience to our B B manager and he told us that this hotel is renown for poor service. Hit and miss unfortunately


Adam
Adam

This was the first time I have mixed views about a place. It is not a 5 star rating as advised on the front door. A small run down from when we arrived for dinner, menu card text was so small, in the light (no light) a small candle, ok ambience. We picked 3 items on the menu all 3 were not available. Settled for an Aberdeen angus burger. Apart from the menu and light the place was great everybody there had their dog with them and it is really dog friendly. £25 pounds for the dog and the room rate it did seem over valued. We have had a few reviews I found this one the most difficult as the breakfast was ace. Speisekarte ansehen


Stephanie
Stephanie

The staff at Balmoral Arms went above and beyond our highest expectations. My now husband and I are from Canada and were supposed to get married on October 20th at an outdoor location nearby. Since storm Babet had interrupted these plans, our nuptials were almost halted until our officient and Balmoral Arms saved the day. The manager Joanna and assistant Chris helped plan the ceremony and celebration afterwards. They decorated the fireplace room and turned it into a beautiful space for our ceremony, and the dining room afterwards for a celebratory meal. The location is beautiful and the staff/service is impeccable. They have truly touched our hearts and we will make it a tradition to come ba...


Rory
Rory

On a positive note, the hotel's ambiance is lovely, with a warm atmosphere and friendly, chatty staff at the reception. However, the rooms felt a bit small for the price, and while the beds were comfortable enough, they weren't the best either. Overall, we had an enjoyable stay, but we were disappointed with the value, particularly regarding the food and service. Regarding the rooms, they are a bit snug for what you pay, but they do have a cozy feel. Just a heads up that the heaters are quite effective, sometimes making the space a bit too warm. As for the food and drinks, the service was lacking, and there were significant delays, even during less busy times – likely due to insufficient st...


Allison
Allison

Additionally, their bookkeeping was chaotic. They double charged me for my stay: first, they charged the full amount of the room to the VISA I used to make the reservation, and then they also charged the full amount plus meals and incidentals to the AMEX I provided upon check-in. When we checked out, we pointed out the error, and they assured us it was fixed and provided us with a corrected receipt. However, they never reversed the charge on the credit card. When I reached out a month later after noticing both charges on my statements, they weren’t very eager or prompt in assisting me. Overall, it’s a nice place, but be cautious with your charges. **Response:** I provided the necessary inf... Speisekarte ansehen

Kategorien

  • Bars Entdecken Sie unsere Auswahl an fachmännisch zubereiteten Cocktails, erfrischenden Bieren und unsere kuratierte Liste erlesener Weine. Perfekt, um mit Freunden zu entspannen oder mit Ihren Lieblingsgerichten aus unserer Speisekarte zu kombinieren. Prost!
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten. Speisekarte ansehen
  • European Genießen Sie eine kulinarische Reise durch Europa mit unserem exquisit gestalteten Menü, das authentische Gerichte aus Frankreich, Italien, Spanien und darüber hinaus bietet und die frischesten Zutaten verwendet, um traditionelle Aromen zum Leben zu erwecken.
  • Scottish Entdecken Sie die reichen und herzhaften Aromen Schottlands mit traditionellen Gerichten wie Haggis, Rüben und Kartoffeln, neben herzhaften Pasteten und zartem geräuchertem Lachs, die einen authentischen Geschmack des schottischen kulinarischen Erbes bieten.

Ausstattung

  • Wifi
  • Wheelchair Accessible
  • Speisekarte

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