Telefon: +441617887227,+448719834106
Adresse: 221 Monton Road, M30 9PN, Salford, United Kingdom
Stadt: Salford
Menü Gerichte: 15
Bewertungen: 6454
Webseite: http://www.blacksticksrestaurant.co.uk/
"UPDATE: Based on the company response, as already stated, the manager came over with an argumentative attitude and tone when stating they 'd reluctantly deducted the £20 so when they say 'behaviour ' I think they really mean their own. We had to be the ones to shut the conversation down by saying it was a miscommunication on their part. It wasn 't handled well by them and the table that was next to us were not privy to the issue but were blatantly entertained by it, I 'm sure if the manager was the same with them they 'd have felt the same way. Original: Delicious food but disappointing experience with the manager and booking policy. Importantly, it was our second visit for a sunday roast, and it was just as delicious as the first time. However, due to the manager, we are put off returning. We called and booked a table the night before for a Sunday roast and said it 'd be for 3 OR 4 people. I was told to pay a deposit of £20/£5 per person. Nothing was said of the terms of the deposit, and as is often the experience with any restaurant, I assumed the deposit amount would be taken off the bill at the end so I didn 't enforce that I only pay for 3 people. On paying, because there were only 3 of us instead of 4, they tried to charge us the £5 for the 'missing ' person. We refused to accept this as the table we booked was only a 4 seater (not as if we were taking multiple tables), I had said on the phone that there may only be 3 of us in attendance, and I wasn 't told if there weren 't 4 that I would lose that £5. The manager came over to speak with us. Despite taking off the £5, they came over to be argumentative and defensive asking with tone 'what would you suggest we do? Charge £50 a table, that wouldn 't be fair. It 's the policy to charge per head '. It was bad customer relations and very abrasive. It 's not our job to come up with better table deposit systems and it felt like whatever we 'd have said would have been shut down aggressively by the manager. Fair enough if we were a large group that needed a lot of tables in the restaurant but we were one 4 seater table. Could a single spare seat have been used by someone else? Does it also mean if a 4th person had joined they 'd have turned them away if we hadn 't paid the £5? I 've never known a restaurant to penalise for one person like that. It disrupted what had been a good experience, and has really put us off returning. I felt bad for the staff as they had been kind throughout the meal and even after the confrontation regarding the bill. We didn 't have an issue with them, we were frustrated by the policy that hadn 't been explained and by the managers response. The roast was delicious and something worth visiting for. Just make sure that on booking you ask the staff what the deposit consequences are if they don 't give out that information beforehand and expect the manager to be fairly confrontational if you aren 't happy."
Ganze Speisekarte - 15 Optionen
Alle Preise sind Schätzungen auf Menü.
Nachspeise
Käsekuchen
Cremiger Käsekuchen mit knuspriger Kruste und frischem Fruchtbelag.
Creme Brulee
Köstlicher Vanillepudding mit einer knackigen Karamellkruste.
Gemischte Spezialitäten
Kebab
Saftiges, mariniertes Fleisch, perfekt gegrillt und auf einen Spieß gesteckt, serviert mit duftendem Reis und frischem Knoblauch-Dip.
Vorspeise
Tempura
Knusprig gebackene Meeresfrüchte oder Gemüse in leichtem Teigmantel, serviert mit würziger Dip-Sauce.
Meeresfrüchte
Calamari
Frittierte Tintenfischringe, serviert mit einer Seite Zitronen-Aioli.
Vegetarisch
Hauptgerichte
Lendenstück
Zartes Rindersteak, perfekt gegrillt, serviert mit einer pfeffrigen Sauce und Beilagen.
Rindfleischgerichte
Filet Mignon Speisekarte
Zartes Rinderfilet, perfekt gegrillt, serviert mit einer Auswahl an Saucen und Beilagen.
Steaks
Ribeye-Steak
Saftiges Ribeye-Steak, perfekt gegrillt, mit einer rauchigen Kruste und einem butterweichen Kern.
Salate
Halloumi-Salat
Halloumi-Salat mit gegrilltem Halloumi-Käse, frischen grünen Blättern, Tomaten und einem leichten Zitronen-Dressing.
Fleischgerichte
Fleischbällchen
Fleischbällchen in herzhafter Tomatensauce, serviert mit frischem Basilikum und geriebenem Parmesan.
Warme Tapas
Gambas Al Ajillo
Gambas Al Ajillo: Saftige Garnelen in Knoblauchöl gebraten, verfeinert mit Gewürzen und frischer Petersilie.
Ben
Once they turned down the loud JD Sports music, it was great.
Adresse
Bewertungen
June
Got the bill after finishing my meal not good no apology not good
Paul
Really nice place and on a sunny day with the window down you get some real San Sebastian vibes.
Vannessa
Friendly service and good selection of wine and beer I did not order food, but the dining customers' meals looked very nice and plentiful. Speisekarte ansehen
Deborah
It is a lovely place to eat or just have a drink. The interior is gorgeous and spacious. The pint of Estrella was amazing the best in Monton. Will certainly be back.
Rachel
Amazing. We were unintentionally the worst customers. I’m so sorry HOWEVER service and food was AMAZING The staff was were amazing The food also amazing This is hands down the best place in the area
lee
Very disappointed in the Sunday roast dinner, roast potatoes seem to be frozen then deep fried, mash seemed to be frozen. Tables not even set , cutlery in a tin and sauces came in McDonald’s paper tubs. Always pop in for a drink but never had food. I won’t be returning for food. Speisekarte ansehen
Della
Disappointing Sunday Lunch. Mussels appertiser was very good but the roast beef Sunday lunch was very disappointing. The beef was dry and sliced very thinly. Similar to beef from a deli counter. Roast pototoes hard and seemed cooked from frozen. Definitely not worth going back and not worth £22.
Cj
Booked a table for four, but unfortunately one of my guests couldn't join due to unforeseen circumstances. Spent £110 or so between the 3 of us, only to be told that Blacksticks would be retaining £5 of the deposit as one guest did not attend. I understand restaurants are struggling due to the challenges presented by the cost of living, but I found their attitude to be appalling given the circumstances. Their insistence on rigidly enforcing policy has left a sour taste in the mouth which like a used match, has quenched our love of Blacksticks. Better places on Monton Boulevard to dine without the side serving of bull... UPDATE: Response to my original review says it all really. Prepared to d...
A
UPDATE: Based on the company response, as already stated, the manager came over with an argumentative attitude and tone when stating they 'd reluctantly deducted the £20 so when they say 'behaviour ' I think they really mean their own. We had to be the ones to shut the conversation down by saying it was a miscommunication on their part. It wasn 't handled well by them and the table that was next to us were not privy to the issue but were blatantly entertained by it, I 'm sure if the manager was the same with them they 'd have felt the same way. Original: Delicious food but disappointing experience with the manager and booking policy. Importantly, it was our second visit for a sunday roast, a... Speisekarte ansehen
Salford
Kategorien
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Wine Eine kuratierte Auswahl an erlesenen Weinen aus aller Welt, mit reichhaltigen Rotweinen, knackigen Weißweinen und eleganten Rosés, die perfekt zu Ihrem Essen passen. Genießen Sie das einzigartige Aroma, den Geschmack und die Komplexität jeder Flasche.
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Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal. Speisekarte ansehen
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Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
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Cheese Eine kuratierte Auswahl an handwerklichen Käsesorten aus aller Welt, die mit vielfältigen Geschmäckern und Texturen den Gaumen erfreuen. Perfekt zum Teilen oder individuell mit den idealen Begleitungen zu genießen.
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