Telefon: +441685723544
Adresse: CF48 2UW,United Kingdom, CF48 2UE, Merthyr Tydfil
Stadt: Merthyr Tydfil
Gerichte: 13
Bewertungen: 331
Webseite: https://thebutchersarms.wales/
"My husband and I visited this pub recently. I booked online but as it was a lovely evening we decided to early to enjoy a drink in the beer garden. We went to the bar and I explained we had a booking but came early to enjoy the nice weather. Unfortunately our booking hadn’t been received due to a glitch in the online booking system but it wasn’t a problem. The young lad running the bar gave us our drinks and we went out in the beer garden. Nice atmosphere, full of locals and great views. We then went back inside and went to our table. I commented that there was a lack of staff compared to my last visit with the young lad running the bar, clearing tables, fixing the computer system as it had gone down and taking food orders. A real one man band. We made a comment to him about no staff and he was very polite and didn’t “dump” his problems on us, instead he was complimented us on our patience etc. our starters arrived all very good. Our mains arrived and were equally good. Other customers didn’t seem to have the same experience as us due food items not available etc. The chef was the breakfast chef and not the regular restaurant chef and full of apologies to the disappointed customers. We were too full for dessert so went to pay the bill and it was suggested we get takeaway desserts which we had did. This pub is a great place with friendly helpful staff who work hard so whatever problems they are going through at the moment I hope they resolved soon as would be a shame if bad reviews started coming in and ruin their reputation."
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