Telefon: +441787371285
Adresse: Hall Street, CO10 9JA, Babergh, United Kingdom
Stadt: Babergh
Menü Gerichte: 11
Bewertungen: 2406
"Had the most surreal experience dealing with this very average pub/b&b. We’d booked 3 rooms for family because absolutely everywhere else in Melford was booked out. All 3 of us got calls beforehand saying we’d booked the “wrong rooms” and needed to upgrade and therefore pay more. More than a coincidence I’d suggest… Long story short on arrival each one of us queried this and ended up having stand up arguments with the extremely rude man on reception, where he accused us of basically being stupid and not knowing how to use a booking system properly. When pointed out that perhaps it was their booking system that was stupid, he told us it was all perfectly clear that “children” meant “under 2’s (which none of us have) and therefore we all needed bigger rooms and therefore to pay more money. This was the tip of the iceberg of all the crazy things this man said. It would take too long to list them all. Anyway, after all that the rooms were crap and creaky. Of course they were Only bright glimmer was the very friendly waitress at breakfast the next morning whom we witnessed being berated by the scary Italian chef. Astonishingly poor customer service. And needless to say I wouldn’t recommend this place to my mortal enemy."
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