The Rose Crown At Romaldkirk

Romaldkirk, Middleton-in-teesdale, United Kingdom, DL12 9EB, Middleton-in-teesdale

🛍 Wine, Coffee, British, Ice Cream

4.3 💬 1778 Bewertungen

Telefon: +441833650213

Adresse: Romaldkirk, Middleton-in-Teesdale, United Kingdom, DL12 9EB, Middleton-in-teesdale

Stadt: Middleton-in-teesdale

Gerichte: 10

Bewertungen: 1778

Webseite: http://www.rose-and-crown.co.uk/

"We are curently on holiday in Barnard Castle and having had a quiet drink yesterday at the Rose Crown and seeing its beautiful restaurant, we decided to book a meal for my fiancées 30th Birthday. We arrived this evening only to be told that our table was around the corner of the bar and that the restaurant was booked up. My most fundamental issue with what has happened tonight is that when booking a table, at no point did the lady at the bar who took our booking, mention that there was a small seating area around the corner of the bar for dining and that in order to dine in the restaurant and not be shoved in the corner of the bar it had to be specifically requested at the point of booking. If we had been informed of the options appropriately by the staff taking the booking, we would of course have requested a table in the restaurant as planned. To say our experience this evening was disappointing is an understatement. The service was average (even discounting the complete failure of customer service at the point of booking) the food was OK but expensive for what it was and most disappointingly the atmosphere where we were put can politely be described as basic. The entire experience was a complete anticlimax and it really did sully my fiancée 30th Birthday and indeed everyone 's evening. To add insult to injury we also had to ask for a 10% gratuity which was added to the bill without mention to be removed before paying. Service: 1 Hotel highlights: Quiet"

Speisekarte - 10 Optionen

Alle Preise sind Schätzungen.

Robin Robin

Rental: 5

Adresse

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Bewertungen

Colin
Colin

Always fabulous Location: 5


paul
paul

Rooms: 5 Service: 4 Location: 5


Daren
Daren

Great little village and hotel food was great. Lovely area for walking and stopping off for a drink and food Location: 5


David
David

Stopped for lunch only. Nice friendly and helpful staff; food was up market pub and very good. Well worth a meal stop. Service: 4 Location: 4 Hotel highlights: Quiet


Rob
Rob

A warm smile greets you as you order your Black Sheep or Blacksheep Blonde together with a glass of wine for the Mrs. Lovely atmosphere in a fantastic location. Service: 5 Location: 5


Stan
Stan

6th visit, so thy must be doing something right!! Our jack russell it too Walkability: Great walks from hotel Food drinks: Good menu +excellent specials Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury


Debbie
Debbie

We've been a few times now with our boisterous puppy and have always been made to feel welcome. Today we went for lunch minus our very large puppy and were treated to the most amazing food and service in the most perfect setting. Service: 5 Location: 5


kevin
kevin

Stopped off for a quick drink whilst visiting Barnard Castle. Lovely cosy bar area, roaring open fire and reasonably priced drinks. Spotted the winter offer for the hotel Inc meals and accommodation, we'll definitely be booking Service: 5 Location: 5 Hotel highlights: Great view, Quiet


Thomas
Thomas

We are curently on holiday in Barnard Castle and having had a quiet drink yesterday at the Rose Crown and seeing its beautiful restaurant, we decided to book a meal for my fiancées 30th Birthday. We arrived this evening only to be told that our table was around the corner of the bar and that the restaurant was booked up. My most fundamental issue with what has happened tonight is that when booking a table, at no point did the lady at the bar who took our booking, mention that there was a small seating area around the corner of the bar for dining and that in order to dine in the restaurant and not be shoved in the corner of the bar it had to be specifically requested at the point of booking....

Kategorien

  • Wine Eine kuratierte Auswahl an erlesenen Weinen aus aller Welt, mit reichhaltigen Rotweinen, knackigen Weißweinen und eleganten Rosés, die perfekt zu Ihrem Essen passen. Genießen Sie das einzigartige Aroma, den Geschmack und die Komplexität jeder Flasche.
  • Coffee Genießen Sie unsere reichhaltige und aromatische Kaffeeauswahl, die fachmännisch gebraut wird, um Ihre Sinne zu wecken. Von klassischem Espresso bis zu cremigen Lattes entdecken Sie die perfekte Mischung, um Ihren Tag mit einer geschmackvollen Note zu beginnen.
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
  • Ice Cream Eine köstliche Auswahl an cremigen, handgefertigten Eissorten mit einer Vielzahl von Geschmacksrichtungen, die von klassischem Vanille und Schokolade bis hin zu einzigartigen Optionen wie Lavendelhonig und würzigem Mango reichen, perfekt, um Ihre Naschkatze zu befriedigen.

Ausstattung

  • Wifi
  • Parking Area
  • Outdoor Seating

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"After a wonderful day visiting High and Low Force with my Wife and my 9 and 6 year old boys, we had our day totally spoiled by the unnecessary behaviour of the owners of Cafe 1618. After parking up outside the shop we decided to...look at the menu as this seemed the least busy place to eat in the village at the time. Unfortunately, my 6 year old did not want anything from the menu so we took him to the fish and chip shop for chicken nuggets and chips (poor parenting i know but he had fallen over and scraped his knee earlier so it was a bit of a treat). After picking up his meal we headed back to the cafe to sit outside, as we had our dog, and intended on ordering 3 adult meals for the rest of the family. As soon as we got to the table (not even sat down) a lady member of staff (later we learned the wife of the owner) stormed out and said that we could not sit there while we had food from the chip shop, I pointed out that this was only for our 6 year old and we intended to purchase the rest of our food with them. She then flew off the handle and said im just not having it' and im sick of this' and this happens all the time, needless to say she did not agree for us to stay and eat there and asked us to leave'. My wife pointed out she was being rude at to which she accused us (potential paying customers) as being rude for simply pointing out that we felt like this was unreasonable. The employee then stormed off back into the shop. By this time we were packing the Dog and kids back into the car when a highly aggressive and disgruntled male (i presume the owner as hes in a lot of the pictures on Tripadvisor) came flying out screaming we were the rude ones and that we had been totally unacceptable in our behaviour. In retrospect I dont understand why he came out other than to intimidate and be aggressive. This soon stopped when got up to myself and realised i was 6'3 and not the type of chap to approach in that manor. Lucky for him the old adage don't judge a book by its cover is true of he may have been assaulted had he done that with another less restrained. All in all we left feeling, disappointed, intimated, my kids hungry (one at least) but both upset. What I cant understand though is the business acumen. The chip shot got about £4 of business from me. Cafe 1618 missed out on what would easily have been £30-£40. Whats more baffling is i even pointed this out to the female employee by saying we were going to be paying customer yet she still threw us out. PLEASE PLEASE do not go near this place, especially if you have your children (reading the other TripAdvisor comments). The Husband and Wife duo here are simply hateful, bigots, who clearly dont understand business acumen or even the very basics of customer service. I saw it was for sale, I hope the next owners take this place on to a new level as the current bottom of the bucket is pretty grubby."