Kingston upon Hull, City of Kingston upon Hull, City of

Kingston upon Hull, bekannt für seine reiche maritime Geschichte, bietet traditionelle Gerichte wie Hull Pasteten und mit Chip-Gewürz überzogene Fish and Chips, die das Küstenerbe und die lokalen Aromen widerspiegeln.

La Loggia At The Ferens Gallery

La Loggia At The Ferens Gallery

Ferens Art Gallery, Kingston Upon Hull, City Of, United Kingdom, HU1 3RA, Kingston upon Hull, City of

Pizza • Coffee • British • Vegetarian


"The completely unprofessional and ill tempered staff with the exception of the chef ruined our trip to the gallery. First the poor woman on the till trying to take orders lacked training and was completely out of her depth. There were two waitresses and one had to supervise her all the time so that created more pressure. After a long wait to order in a queue of only 3 we chose a table. It wasn't busy as we were quite early for lunch with around 12 diners were in. I talked to the lady trying to work the till, asked her if she'd had any training working it before customers arrived. She said no, they are in at the deep end. I told her she had my sympathy and as there was a Suggestion Box right in front of me I said I'd make a constructive suggestion re training. But there were no cards to write on. A waitress tore me a scrap of paper to use. Quite quickly a waitress brought my friends meal, which looked very nice and said mine would be a bit later. This was unprofessional as people having lunch together want to eat at the same time. Then the waitress came back again and apologised saying she had brought that meal to the wrong table. Unfortunately my friend had already eaten some as it was getting cold. The waitress said mine would be a longer wait now as they were backed up. A few more people had just arrived. By this time my friend was halfway through her meal and it was obvious we were not going to be eating together and lunch would take much longer than usual. As we only had 2 hours for eating then looking around the gallery I went to the till and told them to cancel my meal. I got a refund, my friend eat half her food and we left. While at the till getting the refund and in front of the queue of around 9 people the older waitress gave an aggressive diatribe about how mistakes happen, they do their best, short staffed, lack of training etc etc etc. She reeled off so many excuses for the abysmal service it sounded well rehearsed. I get it that she is badly trained, short staffed. Management need to deliver what these women need to perform their roles effectively and professionally."

Swan And Cygnet

Swan And Cygnet

Main Street, Kingston upon Hull, City of, United Kingdom

Meat • Steak • Asiatic • Chicken


"If you’ve got kids swan and cygnet is not the place to go. Me my sister in law, mother in law, my son (age 1), daughter and niece (both age 3) booked a table at 4:45 so bare in mind a respectable family hour for...a “family pub” Ten minutes after sat down a lady came and shushed my son I didn’t think anything of it I thought she was just joking and communicating with him as he was making noises as a one year old does. Very happy and chatty noises. Ten minutes goes by and another young girl this time came over and said could you ask the children to be quiet please.. My answer was he’s one years old you can’t just make them be quiet so she apologised and said it’s fine don’t worry. Another ten minutes goes by and the older lady comes back over and says “I’m sorry but you need to make them be quiet” So my daughter and neice were sat giggling and chatting they wasn’t misbehaving and certainly wasn’t be disruptive to any other tables in the “family pub”. They remained at the table and wasn’t running around. Our food came and the beef was literally still mooing.. I understand some people like it like that but they never even asked a preference on how we’d like it cooking. My mother in laws was inedible and mine wasn’t much better! We told the staff as they cleared the table how we couldn’t eat the meat but they wasn’t bothered in the slightest. We asked for the bill left the money and went to leave. As we left we told the staff how they made us feel and they continued to make out how bad our children were when in reality just because they wasn’t sat at the table with iPads and ear phones on like most children in there they didn’t like it! All three children are very happy children and I strongly disagree with how we have been treat. We come in regular, recommend it to family and friends and even supported them a lot throughout covid buying food to take away! If Covid was to teach businesses anything it should be to appreciate and respect their customers. Especially the regular ones. Myself and my family will not be returning and I will not be recommending them again. Very disappointed and angry with how we have just been treat."

Lydia's Cakeaway

Lydia's Cakeaway

45 Newland Avenue, Kingston Upon Hull, City Of, United Kingdom, HU5 3BE, Kingston upon Hull, City of

Cakes • Coffee • British • Vegetarian


"I have had a number of pleasant and relaxing visits to Lydia's Cake away. It has been amazing each visit, with a streamlined menu to meet a number of differing, customers requirements . In addition, Lydia, the owner is welcoming, smiling and extremely friendly. Nothing is to much trouble, the food, nibbles, cakes and drinks are beautiful, at tasty competative prices. Morover, her delights are homemade, her baking is exquisite, that's for sure, and presentation makes for a great experience with bespoke China pottery. This little cafe is a popular meeting place for many, hosting varied events for different occasions, such as a recent Harry Potter themed events, and can be booked for even clubs and get togethers . There are plenty of options including, varied dietery and allergy requirements that are and can be catered for, not to mention veggie based products. Furthermore, it is relaxing, watching the world go bye through the oanaramic window, overlooking Newland Avenue. The foods you will find and to be reccomended through experience are bagels, with cream cheese and strawberries, cheese and Tomato toasties with salad and tortilla chips. Finally, Earl Grey tea in China cups, topped off with a slice of cake, for me it was lime cake, to comiment the savoury course. Great coffee shop, pleasant owner and staff, bespoke surroundings, relaxing and has a 5 on the door, not surprised, its lovely and clean, a little hidden gem. The cafe and owner welcomes changing for people who would like to bring their babies, children, toddlers to a warm and embracing envoiroment . A must for all, Lydia has put her heart and sole into this cafe, and it shows, I could sit their all day and often do and she always remembers conversations had to follow up when you return, impressive ! Give this local place and Lydia and team your support!!!!!"